Rove Connect Assistant - Arabic Rove Hotels ( View profile ) Posted on August 1, 2018 2 - 3 years Dubai - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB SCOPE OF THE ROLE The Rove Connect Assistant s primary responsibilities include assisting guests with all their requests in a friendly and professional manner at all times. In short the Rove Connect Assistant will receive calls and direction from the Front Office, and will assist guests with their needs. KEY RESPONSIBILITIES • Report to Security at the start of the shift to sign out a master key. The master key will be signed back into Security upon completion of the shift. The master key will be used to grant access to guestrooms requesting services, in accordance with established guidelines. • Report to the Rove Front Office prior to starting the shift, for shift briefing, telephone issuance, and floor assignment. • The Rove Connect Assistant will remain stationed on the designated floor(s), until such time that a guest call is received. The Rove Front Office will contact the Rove Connect Assistant when there is a guest request or item that needs to be delivered to the guest. • Ensure that the storeroom on the assigned floor(s) is fully stocked • Items taken out of the storeroom for delivery to guests need to be highlighted on a tracking sheet kept in the storeroom. • Ensure that all guest requests are honored within 10 minutes of the request being made, and that all fax and message delivery is within the same timeframe. • Advise the Supervisor of any guest complaints and their resolution. • Inventory the storeroom on the assigned floor(s) and submit a requisition to the Assistant Front Office Manager for the necessary supplies. • Perform routine checks of room corridors and service lift lobby areas, and report findings to the appropriate department for removal. • Attend departmental meetings. To explore Rove Hotels please visit www.rovehotels.com • Contact: Nadia Bondar • Reference: CatererGlobal • Job ID: 82558919 Company Industry Hotels / Hospitality Department/Functional Area Data Entry / Operations / Back Office Processing Keywords Usage Business Executive Supervisor Room Inventory REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Assistant Jobs in Dubai Manager Jobs in Dubai Executive Jobs in Dubai Data Entry Jobs in Dubai Front Office Management Jobs in Dubai Assistant Jobs in UAE Manager Jobs in UAE Executive Jobs in UAE Data Entry Jobs in UAE Front Office Management Jobs in UAE Assistant Jobs Manager Jobs Executive Jobs Data Entry Jobs Front Office Management Jobs Rove Hotels ( View profile ) Catererglobal.com offers a unique service that provides an easy-to-use, specific recruitment website for vacancies in the worldÃ¢Â€Â™s best hotels and cruise ships. View Contact Details Contact Name/ Designation: - Website https://www.catererglobal.com/job/assistant/rove-hotels-job82558919 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?