Russian and Arabic Speaking Customer Service Executive FRSHR

Multiple VacanciesEmployer Active

Posted 2 hrs ago

Experience

2 - 8 Years

Monthly Salary

AED 4,500 - 5,900 ($1,216 - $1,594)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Russian, Any Arab National, Any GCC National, Any European National

Gender

Any

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Act as the primary point of contact for customers, addressing inquiries and resolving issues with a focus on customer satisfaction.
  • Gather and analyze customer feedback to identify trends and suggest improvements to products and services.
  • Utilize CRM software to document interactions and ensure timely follow-up on customer concerns.
  • Provide timely and accurate information regarding products, services, and promotions to enhance customer knowledge.

Desired Candidate Profile

  • Bachelor's degree in Business Administration, Communication, or a related field, enhancing problem-solving capabilities.

  • Minimum of 2 years of experience in customer service or a related field, providing a solid foundation in service delivery.

  • Proficiency in customer relationship management (CRM) software, ensuring efficient tracking and management of customer interactions.

  • Fluency in English, Russian and Arabic.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative
  • Team Collaboration
  • Client Relations
  • Product Knowledge
  • Empathy
  • Customer Experience Associate
  • Support Services Executive
  • CRM Software

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FRSHR

Fast growing, ambitious, luxury Leather Restoration Business