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Salero Restaurant Supervisor

Kempinski Hotel

1 - 2 years Dubai - United Arab Emirates

Any Nationality

, Posted on May 4, 2018 1 Opening

Job Description

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Salero Restaurant Supervisor ( European Nationals Only )
The Supervisor is responsible in
supervising all operational aspects of the restaurant within the Food and
Beverage Department. Ensuring the highest standards of guest interaction are
maintained. Supervising all operational issues ensuring Kempinski s Standard
Operating Procedures are met and value is added to the Food and Beverage
objectives as detailed in the Food and Beverage Department Performance Plan.
The supervisor assumes full responsibility for a specific shift in the absence
of the Assistant Restaurant Manager and the Restaurant Manager.
Kempinski Hotel Mall of the Emirates
A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski s most unique city properties. It combines exciting shopping, entertainment and dining
Key Responsibilities:
• Ensure that guests receive quality service by providing
clear and understandable work direction for wait personnel.
• Supervises the effectiveness of workflow and sequence
of service during service periods and provides constant hands-on support.
• Monitors customer satisfaction and respond to customer
feedback and complaints ensuring Kempinski procedures for CSI and
Complaints Handling are followed.
• Conducts performance evaluation of colleagues, training
of colleagues, guidance, coaching and counseling of colleagues.
• Supports the Assistant Restaurant Manager/Restaurant
Manager to provide constant coaching and counseling to colleagues to
ensure their capability to meet the needs of the customer and the
• Assist the Assistant Restaurant Manager/Restaurant
Manager in the implementation of the marketing activities and to achieve
desired results.

Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

* Competencies:
• Minimum of
1 year experience in a similar role, preferably in a five star hotel.
• Strong communication skills, enthusiastic, flexible and
high attention to details
• Flexibility to work longer hours as per business demand
• Knowledge of additional language is an advantage.
• Demonstrable ability to work well within a fast-paced
• Offer a warm and authentic Spanish welcome and host a seamless Spanish dining experience
About Kempinski
Hoteliers since 1897, Kempinski have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of its European heritage.


Operations Spanish Coaching Standard operating procedures Performance evaluation Restaurant Supervisor Customer satisfaction Service quality Entertainment Supervision

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.

The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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