Sales Administration Manager

client of Emploi Patner

Employer Active

Posted 8 hrs ago

Experience

5 - 7 Years

Job Location

Algeria - Algeria

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Customer Order Management  

  • Receive and verify customer orders, and integrate them into the order management system.
  • Check prices, delivery conditions and other order details
  • Track orders until delivery and ensure the conformity of delivered products.

Processing of Contracts and Commercial Documents

  • Prepare, check and send customer contracts
  • Manage and archive commercial documents
  • Ensure that prices, discounts, and commercial terms are kept up to date in the systems

Coordination with Production and Supply Chain

  • Collaborating with production to plan the quantities needed to produce orders
  • Monitor product manufacturing, packaging, and delivery timelines
  • Maintaining a close link with the supply chain to guarantee timely supply and delivery

Delivery Tracking and Customer Complaints

  • Track shipments and deliveries, and manage any claims or delays.
  • Maintaining relationships with carriers to resolve any logistical issues
  • Managing customer returns or complaints related to the conformity of delivered products

Invoice Management and Payment Tracking

  • Prepare invoices for shipped orders
  • Monitor invoice payments in coordination with the finance and accounting department
  • Monitor customer accounts and any potential payment delays

Reporting and Data Analysis

  • Provide sales, inventory, and shipment reporting to the sales manager
  • Monitor key performance indicators (KPIs) related to orders, delivery times, and customer satisfaction.
  • Identify trends and anomalies to improve sales administration processes

Desired Candidate Profile

Education : Bac +2/3 in sales management, commerce or business administration

  • Experience : Minimum 5 years in a similar role in industry or the agri-food sector
  • Languages : French, English (a third language is a plus)

Key skills

  • Excellent organization and prioritization
  • Good command of order management tools (ERP)
  • Customer relationship management skills
  • Ability to work collaboratively with different departments (production, supply chain, sales)
  • Customer service skills and attention to detail

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Administration

Keywords

  • Sales Administration Manager

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client of Emploi Patner

https://www.emploipartner.com/en/jobs/64670

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