Maintain clear and easy to find reference/ filing system
Ensure all correspondences are standardized and high quality remained
Provide administrative support for the DOSM, Sales Managers & Sales Executive
Carries out special project as assigned by Sales Manager and Sales Executive
Ensure adequate stocks of office supplies and initiates requisitions for approval.
Periodically update mailing address for existing corporate accounts and other database
Monitoring system for attendance, annual leave, public holidays and sales calls.
Prepares the Group Materialisation/Cancellation Report on a monthly basis.
Takes full responsibility on updates of sales managers company details as provided.
To provide weekly, monthly and annual reports if required.
Assist in preparation of Corporate Agreements and group contracts.
Assist in update and uploading production and contracts
Attend daily line-ups and communicate daily challenges with the rest of the team.
Ensures that sales personnels are updated with client enquiries and requests.
Handles confidential documents, including accurate personnel file status of the department's employees, with strictest confidence.
Assist on travel preparations and scheduling for DOSM & Sales Managers
Works side by side with Sales Managers, F&B Coordinator, Reservations, Revenue and Front Office to make sure that group bookings and requests are met.
Responsible of content generation and also manage all marketing/promotional/sales collateral development/production both off line and online and ensure that content is up to
date and relevant
Manage brand compliance for the hotel to grow the equity of the hotel and AccorHotels brand across all channels
Assist in the implementation of marketing programs and hotel reputation through all online channels of the hotels (websites, microsite, TripAdvisor, Social Media, and all
online relevant platforms available etc.)
Coordinate with the organizations advertising PR and creative agency in planning and implementing promotional activities, advertising campaigns, etc.
Maintain advertising files correspondences, press releases, magazine advertising, etc
Works with the Sales department to maximize partner relationships in market and develop links and special offers.
To increase the hotel s exposure in external communications networks, and build up a good working relationship with the national and local media.