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Sales and Operations Coordinator

Ritchmont

Posted on August 9, 2018

1 - 2 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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MAIN PURPOSE SALES & OPERATIONS COORDINATOR
The Sales and Operations Coordinator is responsible for managing all stock movements across our retail and wholesale network in Middle East, India & Africa and ensuring efficient processing and follow-up of clients orders.
KEY RESPONSIBILITIES
Sales
• Responsible for valuables, accessories, spare parts and PLV invoicing: processing of client orders and follow-up from receipt of order to delivery
• Main point of contact for availability and pricing confirmation to retailers
• Place orders from Schaffhausen based on retail and wholesale requirements
• In charge of internal boutiques replenishment
• Support in the organization of internal sales
• Organize and maintain inventory control
Administration
• Responsible for all sales related back-office tasks (credit note processing, data file maintenance, price maintenance, etc.)
• In charge of client return / supplier return ensuring agreed procedures are adhered to through liaising with clients, finance and logistics
• Work with marketing department on consignments for events
Reporting / Analytics
• In charge of preparing and sending various reports to HQ and local team (sales flash, cockpits, etc.)
• Analyze and evaluate business performance including stock and sell-out situation (best sellers, slow movement products, aging inventory)
• Booster: Monitor sell-out declarations, follow-up with retailers and oversee inventory checks
• Support and coordinate quarterly sales forecasting
Customer Service
• Reply to end customer and retailer enquiries
• Support team in resolving complaints
• Assist team on flow improvement and lead time efficiency
PROFILE
• Bachelor s or Master s degree
• Proficiency in Microsoft office, especially Excel and PowerPoint
• Strong numerical understanding and very good analytical skills
• Problem-solving mind-set, result-oriented, dynamic and proactive


FMCG / Foods / Beverages

Sales / Business Development

Keywords

Customer Service Logistics Back Office Spare Parts Sales Operations Accessorieslesale Analytics Inventory Control Operations Coordinator

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Ritchmont


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