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Sales Associate - DFS576123

DFS Group

Posted on June 17, 2019

1 - 2 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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The Sales associate is the most important role in the sales floor as they are on the front line and the direct link between the Product and the Customer. They deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets.
Key Responsibilities:
Selling via the Best Customer Experience
Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence
in customer service
Complete customer transactions in a professional and timely manner
Identify customer s temperaments and recommend products that suit their style
Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on
Duty if appropriate
Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with
waiting time reduced to the minimum
Floor and Product Presentation
Ensure floor presentation meets or exceeds brand and DFS requirements
Maintain reasonable stock levels of all merchandise in the department
Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate
Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory
management, promotional activities and merchandise stock flow
Key Requirements:
High School diploma or equivalent, or an equivalent combination of education and work experience
sufficient to perform the essential functions of the job
Minimum 1 year s sales or cashiering experience in a retail environment
Proficient with handling a POS register machine
Able to work in a fast-paced, high pressure environment
High energy level, have a positive approach to job and group responsibilities
Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours
when necessary
Fluency in English language and other language(s) as required by location
Secondary language speaking beneficial, but not required


Retail

Sales / Business Development

Keywords

Sales Associate Sales

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DFS Group


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