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Sales Associate

Azadea Group

Posted on May 15, 2019

2 - 3 years Doha - Qatar

Intermediate School. Any Nationality

Opening 01

Job Description

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Key Accountabilities

Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.

Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.

Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.

Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.

Handle cash register and transactions with the customers in an effective and accurate manner as required.

Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.

Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.

Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products.

Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.


Retail

Sales / Business Development

Desired Candidate Profile

Qualifications, Experience, Knowledge

High School Degree

Fluency in English

Proficiency in MS office
Competencies

Planning and Organizing

Self - Development

Communication Skills

Cultural Awareness

Customer Focus

Initiative Teamwork

Keywords

Sales Associate

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Azadea Group

Formed in the year 1978, Azadea Group has grown to be known as a premier fashion and lifestyle retail company headquartered at Beirut in Lebanon. Over the years, the group has developed an extensive chain of stores that represent some of the best international brands from segments such as food and b everages, sporting good, fashion and accessories, multimedia and home furnishing. The chain presently owns and operates more than 50 leading international franchise concepts across the Middle East and Africa.



Azadea employs 12,000 people who look after the operations of more than 600 stores spread across 13 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar and United Arab Emirates.

The company offers a vibrant multicultural and a stable environment to its employees. It also organizes customized training sessions and focused career development programs to ensure their employees grow professionally and enhance their skills.
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