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Sales Coordinator

Kempinski Hotel

3 - 4 years Dubai - United Arab Emirates

Any Nationality

, Posted on May 4, 2018 1 Opening

Job Description

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Sales Coordinator
Sales Coordinator is in charge of the office organisation. Assists in all
administrative matters related to the Sales & Marketing department.
Kempinski Hotel and Residences Palm Jumeirah
Hotel and Residences Palm Jumeirah is located on the Palm, one of Dubai's most
sought-after areas, a stay here means being immersed in luxury. It
offers 244 luxurious suites, villas and penthouses, situated on five
sprawling acres of territory. It combines five Food and Beverage outlets,
the Parisian-inspired Cinq Mondes Spa, and private beach.
Key Responsibilities:
Responsibilities and essential job functions include but are
not limited to the following:
• Support
the Director of Sales , Director of Sales & Marketing and the Sales
Managers in their day to day activities and to assist them in achieving their
personal and team objectives.
• Determine
and implement the procedures and standards of an effective filing system.
• Provide
adequate supplies of stationary and ensures that the following forms are used
and kept updated at all times:
• Timesheets
• Purchase
• Travel
authorizations for business trips
• Collateral
reprint orders
• Brochure
supplies (office)
• Holiday
and sick leave
• Expense
• Maintain
and update inventory: control of all gifts and giveaways.
• Maintain
an up-to-date operating manual of the department, incl. policies and
procedures, rules and regulations.
• Compile
monthly reports to be completed by 5th of each month.
• Compile
• Assist
with the co-ordination of direct mail campaigns on behalf of sales and
marketing, labeling, data collection and distribution of mail items.
• Ensure
the efficient liaison between the sales office and other sales offices in
sister hotels, including the distribution of our sales correspondence and
collateral to other hotels.
• Annual
contracting administration for corporate and leisure business.
• Ensure
that store requisitions are submitted monthly.
• Ensure
ordering of business cards.
• Ensure
sensible and effective use of the telephone all incoming calls promptly
answered in an agreed manner.
• Ensure
that calls are screened and dealt with in an appropriate way.
• All
enquiries to be dealt with within 24 hours.
• Assist
telesales research of existing/new clients within guidelines of
• Director
of Sales / Director of Sales & Marketing.
• Sort
all incoming mail for the attention of the Director of Sales and Marketing and
Sales Department.
• Ensure
the strict confidentiality of information passing though the office.
• Maintain
the highest standards of professional, ethics, and attitude toward all hotel
guests, clients, and colleagues.
• Coordinate
and assist in organising sales trips.
• Perform
all duties and responsibilities in a timely and efficient manner in accordance
with established company policies and procedures.
• Understand
and strictly adhere to the rules & regulations established in the employee
handbook and the hotel s policy on fire, hygiene, health & safety.
• Ensure
that all potential and real hazards are reported and rectified immediately.
• Understand
and strictly adhere to the hotel s employee rules & regulations.
• Perform
any other duties as assigned to them by management.
• Additional
responsibilities and tasks can be added at any time according to the needs of
the business and of the hotel.

Industry Type : Hotels / Hospitality
Functional Area : Sales / Business Development

Desired Candidate Profile

Desired Skills & Qualifications:
• English excellent oral and written skills
• Additional language beneficial
• Planning/organisation
• Flexibility/ Initiative
• Strong computer
skills, including Microsoft Office, (Excel/PowerPoint/Word)
• Micros Fidelio Opera
About Kempinski
Hoteliers since
1897, we have travelled the world in search of the most fascinating
destinations without ever forgetting the finest traditions of our European
heritage. We are dedicated to please, educated to entertain, and we never
compromise on the European elegance of service. We pride ourselves on
delivering a beautiful performance for each and every one of our guests. And
for our employees, we provide a stage on which they can flourish and realise
their full potential.
Embrace an
experience as individual as you are


SPA Service Luxury Inventory control Telesales English Administration Data collection Policies Sales Coordinator

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.

The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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