SALES COORDINATOR Mandarin Oriental Hotel Group Posted on July 11, 2018 2 - 3 years Dubai - United Arab Emirates Diploma(Other). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Departmental Duties: Ensures all requests are handled in the time frame set by the company. Updates all activities related to company account management in the system and adheres to MOHG standards. Contributes to the development of company sales initiatives by recommending, implementing and monitoring appropriate local activity. Attends major events in hotel & city as requested by Department Head. MObilises at all opportunities to cross sell the brand worldwide. Constantly monitors the market and the competition and reports on threats and opportunities. Customer Focus: Supports customer loyalty and property s brand standards by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Builds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively Sets a positive example. Handles guest complaints and disputes. Colleague Relations: Ensures an excellent working relationship with all colleagues within the hotel. Effectively communicating with all other hotel departments, especially Reservations, Front Office and Conference & Events. Utilizes all available on the job training tools for colleagues. Administrative Duties Establishing and maintaining files, data base of all accounts and assisting the Associate Director of Sales and Director of Commercial Strategy in maintaining the account management system. Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible. Attends weekly and monthly department meetings and prepares account performance and feedback accordingly. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand and knows how to sell against them. Additional Duties: Conducts sites visits as required Participates in Client Entertainment with Sales Department as required Joint Sales calls with team as required Education & Certificates Senior school qualifications Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management Experience Minimum 2 years of experience working in a 5-star hotel environment within Sales. Strong administrative skills Previous experience in the GCC an advantage. Must be excellent in using computer and well versed in all computer applications. Skills Charming and outgoing with excellent interpersonal skills for both external and internal customers. Ability to work under pressure and on own initiative. Positive attitude and good communicator. Ability to plan and organize workload. Effective time management, communication and presentation skills. Flexibility to respond to a range of different work situations. Able to solve problems. Commitment to delivering high standards of customer service. Fluent in English and an additional European language will be an advantage Company Industry Hotels / Hospitality Department/Functional Area Sales / Business Development Keywords Front Office Hospitality Customer Service Account Management Administration Monitoring Interpersonal Skills Customer Experience Commercial Strategyiness Management REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Sales Coordinator Jobs in Dubai Marketing Coordinator Jobs in Dubai Sales Administrator Jobs in Dubai Sales Jobs in Dubai Sales Initiatives Jobs in Dubai Cross Selling Jobs in Dubai Customer Service Jobs in Dubai Sales Coordinator Jobs in UAE Marketing Coordinator Jobs in UAE Sales Administrator Jobs in UAE Sales Jobs in UAE Sales Initiatives Jobs in UAE Cross Selling Jobs in UAE Customer Service Jobs in UAE Sales Coordinator Jobs Marketing Coordinator Jobs Sales Administrator Jobs Sales Jobs Sales Initiatives Jobs Cross Selling Jobs Customer Service Jobs Mandarin Oriental Hotel Group View Contact Details Contact Name/ Designation: - Website http://careers.pageuppeople.com/800/cw/en/job/500649/sales-coordinator Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?