Home Jobs in UAE Jobs in Dubai Sales Coordinator Jobs in Dubai Sales Coordinator

SALES COORDINATOR

Mandarin Oriental Hotel Group

Posted on July 11, 2018

2 - 3 years Dubai - United Arab Emirates

Diploma(Other). Any Nationality

Opening 01

Job Description

EMAIL JOB
Email sent successfully.


Departmental Duties:
Ensures all requests are handled in the time frame set by the company.
Updates all activities related to company account management in the system and adheres to MOHG standards.
Contributes to the development of company sales initiatives by recommending, implementing and monitoring appropriate local activity.
Attends major events in hotel & city as requested by Department Head.
MObilises at all opportunities to cross sell the brand worldwide.
Constantly monitors the market and the competition and reports on threats and opportunities.
Customer Focus:
Supports customer loyalty and property s brand standards by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Builds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Sets a positive example.
Handles guest complaints and disputes.
Colleague Relations:
Ensures an excellent working relationship with all colleagues within the hotel.
Effectively communicating with all other hotel departments, especially Reservations, Front Office and Conference & Events.
Utilizes all available on the job training tools for colleagues.
Administrative Duties
Establishing and maintaining files, data base of all accounts and assisting the Associate Director of Sales and Director of Commercial Strategy in maintaining the account management system.
Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible.
Attends weekly and monthly department meetings and prepares account performance and feedback accordingly.
Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand and knows how to sell against them.
Additional Duties:
Conducts sites visits as required
Participates in Client Entertainment with Sales Department as required
Joint Sales calls with team as required
Education & Certificates
Senior school qualifications
Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management
Experience
Minimum 2 years of experience working in a 5-star hotel environment within Sales.
Strong administrative skills
Previous experience in the GCC an advantage.
Must be excellent in using computer and well versed in all computer applications.
Skills
Charming and outgoing with excellent interpersonal skills for both external and internal customers.
Ability to work under pressure and on own initiative.
Positive attitude and good communicator.
Ability to plan and organize workload.
Effective time management, communication and presentation skills.
Flexibility to respond to a range of different work situations.
Able to solve problems.
Commitment to delivering high standards of customer service.
Fluent in English and an additional European language will be an advantage


Hotels / Hospitality

Sales / Business Development

Keywords

Front Office Hospitality Customer Service Account Management Administration Monitoring Interpersonal Skills Customer Experience Commercial Strategyiness Management

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Mandarin Oriental Hotel Group


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or