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Sales Coordinator - MSO

Marriott Hotels Resorts /JW Marriott

1 - 2 years Dubai - United Arab Emirates

Bachelor of Hotel Management(Hotel Management). Any Nationality

, Posted on May 10, 2018 1 Opening

Job Description

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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .
Sales Coordinator supports Sales Executives, Sales Managers and Senior Sales
Managers with administration duties.
Prepares customer contracts in a highly accurate and efficient
manner. Ensures business is turned over
properly and in a timely fashion for proper service delivery in accordance with
brand standards. Enters turned down and
enquiry only leads, to ensure accurate capture of all enquiries. Manages the
generic email enquiry log and distribution to the team, ensuring accurate
tracking of all leads
• A Full Time/Part Time position based at the JW Marriott Marquis, Dubai Marriott
• Number of Direct Reports - 0
• Titles of Direct Reports 0
• Relevant, proven strength within an
administrative environment.
Skills and Knowledge
• Strong organization skills
• Good attention to detail
• Strong communication skills (verbal, listening,
• Knowledge of contractual agreements and legal
• Knowledge of group and conference business
• Knowledge of operations and associated
challenges for all brands
• Effective decision making skills
• Ability to influence others
• Strong problem-solving skills
• Ability to use standard software applications
and hotel systems including Opera, Microsoft Office, Internet, MARSHA etc.
• Good analytical skills
• Strong customer and associate relation skills
• Ability to develop and maintain relationships
e.g., associates, customers, vendors
Education or Certification
• High School Diploma or equivalent required.
The following are
specific responsibilities and contributions critical to the successful
performance of the position:
• Ensures Diary Management Systems are updated
with all activities as appropriate.
• Processes all business correspondence within
acceptable time limits. Creates
contracts and other related booking documentation as required, to a high
• Manages all administrative duties relevant to
the EBC function supporting the Director and Assistant
• Produces daily, weekly, monthly reports
accurately using the Opera system and enquiry log statistics
• Manages the distribution of the generic EBC
email account, organizing the coordination of leads according to the set
parameters given, plus providing accurate tracking for response times and
duplicate bookings
• Understands the overall market.
• Effectively manages and develops
relationships with key internal and external stakeholders.
• Transfers accurate, complete and timely
information to operating departments at the properties.
• Performs other related
tasks as assigned by management.
• Complies with Marriott
International Hotels Limited Regional Office policies and procedures.
• Working hours as
required to do your job, not less than 48 hours a week

Industry Type : Hotels / Hospitality
Functional Area : Sales / Business Development


Administration Tracking Policies Email Luxury Business correspondence Application software Organization skills Management systems Sales Coordinator

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Marriott Hotels Resorts /JW Marriott

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.

Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.

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