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Sales Executive - Groups & Events

Kempinski Hotel

Posted on May 4, 2018

2 - 3 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Sales Executive Groups & Events
Responsibility
for maintaining key attention on selling to meet personal and team revenue
goals through warm and friendly client contacts, creative sales processes and
effective sales closings techniques and planning in order to meet the event
wishes and expectations of event planners.
Comprehensive consultation and mentoring of
the Groups & Events organizer under the consideration of the clients
detailed needs & expectations with the goal to ensure optimal utilization
and selling of the hotels conferences & slipping rooms and revenue
maximization in compliance with the Kempinski standards.
Kempinski Hotel and Residences Palm Jumeirah
Kempinski
Hotel and Residences Palm Jumeirah is located on the Palm, one of Dubai's most
sought-after areas, a stay here means being immersed in luxury. It
offers 244 luxurious suites, villas and penthouses, situated on five
sprawling acres of territory. It combines five Food and Beverage outlets,
the Parisian-inspired Cinq Mondes Spa, and private beach.
Key Responsibilities:
Responsibilities and essential job functions include but are
not limited to the following:
• Assume complete responsibility for learning from initial orientation
and training programs conducted when joining the sales team by the Director of
Groups & Events and all sales associates.
• Constantly gather, understand and apply the knowledge of food,
beverage, technical equipment and inter-departmental procedures to the sales
and planning process with the client.
• Maintain an up-to-date planning information portfolio for easy
reference in the sales and planning process.
• Effectively represent the Hotel in all telephone, written and
personal contacts with potential, past and current clients with warm and
friendly guest contact, an ever-present willingness to assist, and especially
an obvious desire to welcome client business to the hotel.
• Prepare all information-sharing communiqu s to the client and to
other hotel departments precisely and thoroughly and update that information on
a timely basis.
• Assume responsibility for all final preparations prior to the event
and on the day of the event to ensure client satisfaction in line with the
details of the planning process.
• Complete all reports on a timely basis as requested by the Director
of Groups & Events.
• Maintain orderly event files recording all vital information on proper
departmental forms should another team member be called upon to assist or
should an issue following the event need to be substantiated.
• Bid a fond farewell to all event clients with a personalized letter
of appreciation and complete follow up on all outstanding balances.
• Cross Sell other Kempinski Hotels as appropriate .
• Live and achieve the Kempinski Sales Vision .
• Follow up all enquiries within 24 hours of receipt and trace and
follow up all past, potential and current client files on a regular basis.
• Follow all department guidelines on the outlining and collection of
advance deposits and final payments OR the clear arrangements for credit
accounts with the Credit Manager.
• Assist other professional sales team members with overall team
efforts to secure business and to produce all events to meet the expressed
wishes and expectations of the client.
• Meet and exceed personal monthly, quarterly and/or annual sales
goals and to assume partial responsibility for the creation of those goals.
• Focus all personal sales efforts on one specific Market Segment as
agreed up by the entire sales team plus minor efforts on the wide range of
other market segments being pursued by the team.


Hotels / Hospitality

Sales / Business Development

Desired Candidate Profile

*
Desired Skills & Qualifications:
• English
excellent oral and written skills
• Additional
language beneficial
• Strong leadership and analytical skills
• Ability to quickly adapt to a constantly changing market with a
revenue positive effect
• Be proactive in achieving Event & Group revenue goals
• Relevant experience in Event & Group management. Hotel
Operations experience a plus
• Analytical approach to problem solving and demonstrated ability to
think out-side of the box
• Strong computer skills, including Microsoft Office,
(Excel/PowerPoint/Word)
• Micros Fidelio Opera and Sales & Catering
About Kempinski
Hoteliers since
1897, we have travelled the world in search of the most fascinating
destinations without ever forgetting the finest traditions of our European
heritage. We are dedicated to please, educated to entertain, and we never
compromise on the European elegance of service. We pride ourselves on
delivering a beautiful performance for each and every one of our guests. And
for our employees, we provide a stage on which they can flourish and realise
their full potential.
Embrace an
experience as individual as you are

Keywords

SPA Catering Service Luxury English Revenue maximization Client satisfaction Analytical skills Sales Associate Group management

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.





The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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