Sales person managing Leisure,
Corporate or Group accounts within the Sales & Marketing department and
possibly working with local and international travel agents/ tour operators,
conference-meeting-incentive organizers/DMC for individual and group bookings.
for managing their assigned group of agencies and following up to materialize
the budgeted revenues of group & travel trade segments through existing
clientele and key prospects.
to and cooperating with the Director of Sales / Director of Sales &
Marketing in reaching the targeted goals as defined in the Sales & Marketing
Emerald Palace Kempinski Dubai
An impressive 100,000 square meters, the Emerald
Palace Kempinski Dubai comprises 347 luxuriously appointed rooms, of which 36
are exquisitely spacious suites. Surrounded by pristinely landscaped tropical
gardens are eight highly appointed royal villas with stunning views of the Palm
Lagoon. The hotel s wide variety of international restaurants, boutique mall
and cinema provide ample dining and entertainment attractions. With its opening
in 2018, the hotel s classical design will complement the Kempinski Residences
and Hotel Apartments Palm Jumeirah, which has been developed in the same
architectural style and is located on the adjacent plot.
Responsibilities and essential job functions include but are not limited
to the following:
existing and potential customers and follow up established accounts on regular
basis by phone, by correspondence or by personal contact.
up appointments and make personal sales calls, telemarketing and site inspections
to all existing and potential accounts from corporate commercial accounts.
up on lost business and bring information about them to the knowledge of the
with all customers and send out offers/contracts regarding individual and group
the sales and marketing results and propose corrective actions if needed.
industry related data, new developments in certain agencies structures, new
assignments, industrial complexes, new business centers, new projects which all
could be interest and benefit of the hotel and to distribute this information
to their colleagues.
decision makers of the Clients in the F & B outlets of the hotel and to
take part in promotional activities with them.
close follow up on developments of the competitor hotels (occupancy, structural
alterations, renovation, special campaigns, rate promotions, marketing efforts,
theme events etc.) Also explore and compare FIT and Group traffic (who is
accommodating guests in which hotel) amongst the competitors.
ideas and participate in the preparations of the promotional theme events,
other promotional activities and invitation lists.
necessary, handle the group and individual reservation requests personally.
the existence of an efficient customer database system (SFA) which will be
capable of identifying report sales calls and other sales activities and carry
out updating exercise in certain periods of time.
customers with the latest developments in the hotel and informs hotel
management of all changes in the customer profile.
preparing the sales action plans, attending sales meetings, developing new
ideas such as special packages, programs, promotional activities undertaken by
sales department and/or F&B.
part in sales training programs, trade fairs / shows, sales blitzes and fam
trips assigned by the Director of Sales / Director of Sales & Marketing.
themselves updated with the latest developments in the hotel including all
activities, promotions, rates of the Hotel and the other chain hotels.
department superiors informed of all changes in the customer profile.
reports of each sales calls covering information about the company, their comments,
requirements, complaints, of their customers etc.
assigned accounts in a designated Segment or geographic area and visit them at
least twice annually.
weekly basis, prepare an activity report which will cover sales call reports,
site inspections, fam trips, new agencies, meetings, entertainment and other
functions they participated in during the week and presents to Sales Director.
any additional work assigned by Department head or Division head in the time
selling other Kempinski Hotels in the Area and Globally.
responsibilities and tasks can be added at any time according to the needs of
the business and of the hotel.
Industry Type :
Hotels / Hospitality
Functional Area :
Sales / Business Development
Desired Candidate Profile
Desired Skills & Qualifications:
• Minimum one (1) year
experience in a Sales position, preferably in a 4/5 star hotel.
• English excellent oral and
written skills / Additional language beneficial
• Negotiation skills
• Selling skills
• Knowledge of food production and
• Strong computer skills, including
Microsoft Office, (Excel/PowerPoint/Word)
• Micros Fidelio Opera and Sales
1897, we have travelled the world in search of the most fascinating
destinations without ever forgetting the finest traditions of our European
heritage. We are dedicated to please, educated to entertain, and we never
compromise on the European elegance of service. We pride ourselves on
delivering a beautiful performance for each and every one of our guests. And
for our employees, we provide a stage on which they can flourish and realise
their full potential.