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Sales Executive

The Luxury Collection

Posted on August 7, 2018

2 - 3 years Dubai - United Arab Emirates

Diploma(Other). Any Nationality

Opening 01

Job Description

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Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Hotels / Hospitality

Sales / Business Development

Keywords

Hospitality Sales Executive Reservation Supervisor Management Supervision Accounting Training Monitoring Chef

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The Luxury Collection


Company:
Marriott International is the world s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
Property Description:
Le Royal Meridien Beach Resort & Spa is the perfect choice for business or leisure. From rooms to restaurants, business facilities to leisure pursuits, the emphasis is on providing guests with a dazzling array of options, supported by a unique personal level of service.
With 11 international restaurants and bars including a modern culinary grill at Rhodes Twenty10 by Michelin-starred celebrity Chef Gary Rhodes and modern Mexican at Maya by Celebrity Chef Richard Sandoval - the resort offers guests the world on a plate.
Caracalla, the resort s Roman themed Spa & Health Club, is the ideal retreat for mind and body.
The pool and beach facilities are quite spectacular and the resort also offers a supervised Kid s Club with an indoor and outdoor play area offering daily activities.
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