There's nothing complicated about dealing with business people.
They're just people. Doing business.
By day, international marketing superhero. By night: fluffy bath robe and a box set.
Like Liz, who's left her laptop cable in the cab. Or Mario, who's secretly missing his cats. The early riser, who's first in the gym. The sales team preparing for the 'big pitch' over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
As a Sales Manager you are responsible to oversee and implement all Sales activities in your specific area of responsibility under the general guidance and supervision of the Director of Sales & Marketing and in coordination within the limits of established IHG Hotels policies' procedures and Sales Manager manual.
Implements all sales action plans related to his/her marketing area as outlined in the Marketing Plan.
Establishes and maintains files on major active accounts within his/her marketing areas.
Promotes and produces sales leads for other InterContinental Hotels Group through the I-Leads system.
Plans sales trips, under the direct approval of Director of Sales & Marketing / Assistant Director of Sales, to major marketing areas, calling on accounts within their specific marketing area. Reports to the Director of Sales & Marketing on potential markets needing coverage.
Provides feedback to the Director of Sales & Marketing / Assistant Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in his/her market areas. Arranges familiarization/site inspection trips in the hotel for major clients.
Disseminates sales related information to other departments as appropriate.
Maintains a high level of exposure in the hotel in major market areas through direct sales solicitation; telephone contacts, and written communications.
Establishes and maintains effective employee relations.
Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times
Attends meetings as requested by Director of Sales & Marketing / Assistant Director of Sales.
Submits weekly sales reports, business-generated reports, and weekly call planner to Director of Sales & Marketing or Assistant Director of Sales.
Attends all major functions held in-house.
Supports hotel promotions and events and ensures information is fed into the market.
We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Previous experience within Sales & Marketing Department or similar environment preferred in a 4 - 5 Star Hotels
Work experience in Qatar or GCC countries is preferred
Can speak Arabic language
Strong Communication skills (verbal, listening, writing)
Excellent Hospitality Skills