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Sales Manager

Shiny white dental center

Posted on September 11, 2019

7 - 10 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Focus on identifying new business opportunities that fit the strategic direction of the Shiny White Center, and maximizing the outcomes of those opportunities
• Maintain extensive knowledge of current market conditions and ensure that any directly relevant information is communicated to key stakeholders
• Develop and implement Public Relations Strategies to position the Shiny White clinic as the health care supplier of choice for Egypt and the region
• Develop relationships with businesses and community groups to promote Clinics and Center Services
• Create and be accountable for all client proposals, contracts, and associated documentation
• Train and evaluate reception team
• Responsible for reception team (manager and agents)
• Handling any escalated problem from reception
• Receiving reports raised by the reception manager
• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems
• Finding ways to measure customer satisfaction and improve service
• Assist in quotations with patients
• Handling face-to-face or through calls the inquiries from customers
• Monitor, analyze and communicate PR results on a quarterly basis
• Responds promptly and professionally to patient concerns and finds acceptable solutions to patient inquiries
• Build relationships with customers
• Supervise the coordination of VIP patients and visits
• Handling problems and manage angry customers
• Responsible for VIP accounts
job requirements
7 to 10 years
Not Specified at least
Healthcare and Medical Services


Sales / Business Development

Desired Candidate Profile

Experience of working in a high customer-focused service delivery role.
• An excellent customer focused manner at all times.
• Demonstrating the ability to be proactive and to possess strategic thinking skills.
• The ability to communicate effectively at all levels.
• The ability to manage change.
• A very high standard of personal appearance.
• The ability to manage a large, diverse workforce.
• A good eye for detail and a desire to take responsibility, through to resolution, for issue and concerns generated by our customers

Keywords

Sales Manager

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Shiny white dental center


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