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Sales Manager - Leisure

The Luxury Collection

Posted on August 10, 2018

1 - 2 years Aqaba - Jordan

Bachelor of Business Administration(Management). Any Nationality

Opening 01

Job Description

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Marriott International is the world s leading global
hospitality company, with more brands, more hotels and more opportunities for
associates to grow and succeed. With 5,700 properties, you ll find us in your
neighborhood and in more than 110 countries across the globe. Learn about our
30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
Le
Meridien Mina Seyahi Beach Resort & Marina , ideally located alongside Dubai s largest
private white sand beach, Le M ridien Mina Seyahi Beach Resort & Marina is
an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle
purple accents, our 220 Rooms and suites are designed to stimulate your
creativity while offering breath-taking views and outstanding resort facilities
will enrich your experience.
The
Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful
retreat settled on Jumeirah Beach, the resort offers the perfect destination
for the entire family to unwind and recharge with a breath-taking array of
recreation activities, and close proximity to major Dubai local
attractions. Featuring exceptional views
over the Arabian Gulf, our impressive neoclassical architecture fills our
five-star luxury beach resort in Dubai with charm and inspiration.
The Front Office Department is
responsible in ensuring that guests are provided with an excellent welcoming
service as well as making sure that guests will have a smooth check-in,
uncompromising stay, and check out experience. This department will also help
in up selling of rooms and gives an inside of the best places to visit in town
Job responsibilities will include, but not limited to the
following:
• Promptly assists customers with any request.
• Record guest request and complaints and promptly
forwards request to the relevant department via SGR/GXP software.
• Follows up that requests are handled in a timely
manner and up to customer s satisfaction using the SGR/GXP system.
• Tracks all dispatched requests and provide accurate
data on this to relevant department heads.
• Takes restaurant reservations as required and logs
these according to set standard through the restaurant reservation system.
• Takes charge of the SGR/GXP Centre to ensure all
equipment is in good working order and that there are sufficient supplies at
all times.
• Give guest accurate information about Dubai and
hotel facilities.
• Assist Front Office and Guest Relations in varies
duties as required.
• Monitoring the fire control panel and pool alarm and
is fully aware of all emergency procedures in the event of fire, pool alarm,
bomb alarm medical assistance, evacuation, etc.
• Perform all telephone operator duties such as paging
and radioing team members, sending & receiving faxes and dispatching
accordingly, setting wake-up calls, message taking and dispatching, etc
• Assists with transportation requests.
To move into this
position you should have
• Proficiency
in computer (Microsoft Office Word, Excel, PowerPoint,
• Projects,
use of internet, email) Proficiency in Front office operating system (Opera
preferred)
• Outgoing,
friendly & positive personality
• Fit to
work 3 shifts (morning, afternoon, night)
• Minimum 1
years experience in the same position
• Relevant
exposure within a 5 Star Hotel
• Excellent
command of English language speaking, reading, writing, typing
• Second
language German, Russian, Spanish, French and Italian is a high advantage
• Able to
work under pressure independently
• Reliable
• Able to
manage time and priorities of tasks
• High
School or equivalent qualification
• Pleasant
appearance
• Customer
service focus
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Hotels / Hospitality

Sales / Business Development

Keywords

Customer Service Event Management Operations Product Qualityiness Administration Restaurant Management Customer Experience Service Excellence Service Delivery Proposal Writing

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The Luxury Collection

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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