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Sales & Patient Coordinator - Surgery

Silkor Laser & Aesthetic Center

Posted on May 8, 2018

2 - 3 years United Arab Emirates - United Arab Emirates

Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management). Any Nationality

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Job Description

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Job Brief
A Sales & Patient Coordinator - Surgery is in charge of implementing strategic sales plans to increase the revenue of the Day Care Surgery Department as well as Silkor s client database.
Key Responsibilities:
The responsibilities of a Sales & Patient Coordinator - Surgery include, but not limited, to the following:
• Understand the doctors areas of specialties and focus on surgeries related to their expertise;
• Provide customer consultations in an effective, excellent and knowledgeable manner, with the aim of increasing sales of Treatments, Surgeries, other Services and Products;
• Handle patient deposit and secure full payment prior to the surgery;
• Provide educational information to the patients related to treatments, procedures, continuing care requirements and medications;
• Attend consultations with the patient / doctor, and accordingly close the deal with the patient;
• Maintain professional and ethical relationship with all patients at all time;
• Communicate effectively and confirm the timings of consultations / surgeries / pre- and post-operative care amongst your immediate supervisor, patients, doctor, and whenever necessary, to the rest of the attending surgical team (anesthesiologist, scrub / circulating nurse, etc.); and
• Communicate with the Operations Manager of Silkor Day Care Unit in terms of packages for patients outside of UAE, payment, surgery, accommodation, transportation, etc.
Skills & Abilities:
The skills and abilities expected of a Sales & Patient Coordinator Surgery include the following:
• Excellent English communication skills (written & oral); Arabic proficiency is a plus
• Ability to organize, plan, and prioritize work
• Multi-tasking abilities
• Good persuasion techniques
• Excellent problem-solving skills
• Service and customer oriented
• Outgoing, energetic, and friendly personality
Education & Experience:
The minimum education and experience required for a candidate to qualify for the position as Sales & Patient Coordinator Surgery include the following:
• Business Degree (or its equivalent from a Technical School)
• 2 to 3 years experience in the field

Sales / Business Development


Surgical Service English Communication Skills Incharge Transportation Relationship Coordinator Education Supervisor Technical


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