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Experience
1 - 2 Years
Job Location
Education
Diploma(Tourism), Bachelor of Business Administration(Management), MBA/PG Diploma in Business Mgmt(Marketing)
Nationality
Any Arab National, Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Reservation Management: Handle hotel, transfer, and tour bookings. Ensure all booking details are correct.
Client Communication: Respond to client inquiries, confirm bookings, send itineraries and assist with clients’ special requests in a professional manner.
Supplier Coordination: Work with hotels and suppliers to confirm bookings and ensure availability. Customer Service: Provide support to clients via phone, email, or WhatsApp, address concerns, and help with changes or cancellations.
Administrative Duties: Keep accurate booking records and assist with reports for the team. Ensure compliance with company policies and procedures.
Collaboration: Work closely with other teams to ensure smooth booking processes. Provide feedback to the management team about customer preferences and market trends.
Desired Candidate Profile
Education & Experience: Bachelor’s degree (preferred) or experience in tourism, hospitality, or customer service. Minimum 2 years of experience in reservations and customer service within the travel and tourism industry in UAE Hotels and B2B Portals.
Skills & Competencies: Strong communication skills, attention to detail, ability to multitask, and a helpful attitude.
Technical Skills: Familiarity with UAE visa processing, hotel bookings, and travel regulations is a plus. Language Proficiency: Fluent in English (additional languages such as Arabic is a plus).
Working Conditions: Flexible hours, including weekends and holidays as needed.
Compensation: Competitive salary with potential for incentives.
MajeStay Tourism Where your journey begins.
Employment Type
- Full Time
Department / Functional Area
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MajeStay Tourism