Sales Specialist

Urban Ridge Supplies

Key Responsibilities:

• Proactively identify and pursue new sales opportunities through various channels, including cold calling, networking, and digital outreach
• Conduct comprehensive needs assessments to understand client requirements, providing tailored service recommendations
• Collaborate with the sales team to formulate effective sales strategies and campaigns based on market analysis and client feedback
• Develop and present customized proposals, negotiating terms and closing sales in alignment with company objectives
• Cultivate and maintain strong relationships with existing clients, fostering loyalty and encouraging repeat business
• Monitor sales performance metrics and prepare regular reports for management, using insights to refine sales approaches
• Stay informed about industry trends, advancements in contact center technology, and best practices to enhance sales effectiveness
• Managing a portfolio of accounts to achieve long-term success
• Developing a positive relationships & handling client's needs
  
  

Requirements

Qualifications:

• Education: Bachelor's degree in Business Administration, Marketing, or a related field
• Experience: Minimum of 2 years in sales, with a preference for experience in the contact center or business process outsourcing (BPO) sector
  
  

Certificates:

• COPC is preferred
• CPSP (Certified Professional Sales Person) is preferred
• CSE (Certified Sales Executive) is preferred
• PMP is preferred