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Sales Supervisor

Master Stroke General Trading LLC

Posted on December 12, 2019

3 - 8 years UAE - United Arab Emirates

Any Graduation. Any Arabic National, Any European National, Indian, Filipino

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Job Description

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We are looking for Sales Supervisor for UAE

Key Channels will be within
Hypermarkets/Supermarkets/Specialty Kiosks/ Pharmacies

Sales Focus
•Monitor sales activities to ensure that the sales targets are met
•Supervise the sales process by following up on orders, timely deliveries (and collections)
•Ensure that payment and collection of receivables is done in a timely and diplomatic fashion
•Monitor market conditions, product innovations, and competitors' products, prices, and sales
•Coordinate with the Category Manager on marketing support requirements and execution of focus group events
•Make recommendations to the company on techniques to increase sales, expand markets, and promote business.
•Submit sales and stock report and store inspection report on a daily basis.

Stock Replenishment
•Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
•Oversee the ordering and replenishment of all goods to avoid running out of stock and process orders if necessary
•Maintain a running inventory.

•Ensure merchandising guidelines have been met for all brands
•Implementing on the field launches / animations in line with Brand Managers.
•Oversee special campaign implementation, promotions material display and customer engagement programs.

Customer Focus
•Build and maintain customer relationships in order to build brand loyalty
•Communicate with customers to assess their needs, provide assistance in selection
•Address customers' queries about products, prices, availability, product uses, and services
•Negotiate prices and terms of sales and service agreements
•Identify prospective customers by using business directories and customer data base, following leads from existing clients, and attending trade shows and conferences
•Introduce the company’s profile and communicate the selection of products available
•Provide market feedback to the Category Manager regarding competitor brands, customer preferences, queries, recommendations and trends.
•Implement customer loyalty programs and membership schemes as designed by the Category Head to enhance brand participation, repeat purchase and brand recall in the minds of the customer.

Man Management

•Understand and communicate the organization’s priorities to ensure team’s alignment with Group’s objectives
•Supervise assigned personnel (e.g. screening, interviewing, recommending, training, evaluating, etc.) for the purpose of enhancing productivity of staff, and ensuring that department outcomes are achieved
•Oversee workload of department for the purpose of maximizing the efficiency of the work force and meeting operational requirements
•Ensure proper induction of new employees
•Conduct BA trainings, assess performance based on KPIs, suggest improvement areas.
•Responsible for conducting periodic performance appraisal to all assigned staff, and for growth, development, engagement and motivation, coaching and guiding of the department’s employees.
•Monitor front-liners attendance, leave and vacations
•Commission calculation and timely submission to the HR department

Sales / Business Development

Desired Candidate Profile


The fundamental values all our employees must possess are Commitment, Integrity, Teamwork and Flexibility

•Bachelor’s Degree
•At least 3 years’ experience within a retail sales role, having knowledge of hyper/supermarkets, preferably have cosmetics/skin care brand experience
•Man management experience of at least 10 staff
•Having key examples of opening new doors in the region and developing accounts
•Must have UAE driving license as this role will be covering UAE

Linguistic Skills
•English: Excellent spoken, written English skills required
•Arabic: Preferred but not necessary
•French: Added value


Sales Supervisor Sales BD Business development retail sales supermarkets Hypermarkets cosmetics Skin Care Pharmacies

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Master Stroke General Trading LLC

Master Stroke General Trading LLC

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