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Experience
3 - 8 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports.
Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules.
Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards.
Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement.
Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.
Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process.
Assisting the team with preparation for and attendance at client meetings
Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team.
Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.
Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process.
Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities
Desired Candidate Profile
Bachelor's degree in business administration, marketing, or a related field is preferred.
Proven experience as a Sales Support Administrator or in a similar sales support role.
Proficient in using Microsoft Dynamics or similar CRM software.
Advanced proficiency in Microsoft Suite, including Word, Excel, PowerPoint, and Outlook.
Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines.
Strong attention to detail and ability to maintain accuracy while working with large amounts of data.
Exceptional interpersonal and communication skills, both written and verbal.
Action-oriented mindset with the ability to take initiative and make informed decisions.
Ability to work effectively as part of a team, collaborating with colleagues from various departments.
Strong problem-solving skills and the ability to adapt to changing priorities and requirements
Company Industry
- IT - Software Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Support Administrator
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Nielsen Consumer LLC
At NIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies