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Sales Support Executive

Emirates Industrial Panel

Posted on July 5, 2018

1 - 2 years Dubai - United Arab Emirates

Bachelor of Science. Any Nationality

Opening 01

Job Description

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• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Provide data and guides to help the sales team
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements


Sales / Business Development

Desired Candidate Profile


• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Marketing or associates degree in relevant field a plus

Keywords

Customer service CRM Troubleshooting Sales process ERP Analytical Sales Support Executive Sales Support Associate MS Office suite Customer experience

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Emirates Industrial Panel


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