Sales Support Officer
Shull Employment Solutions
Employer Active
Posted on 31 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supports Inside / Outside Sales on a dedicated portfolio of customer
Handle quotations requests received by Inside, Outside Sales, or
customers
Follow-up on quotations sent, expiring, not booked, customers lost and take actions on it.
Follow up on digitalize customers with phones calls/reminders based on customer qualification priority defined at Group level.
Support Customers in the utilization of SpotOn
Contribute to dispute resolution (if related to quotation) and liaise with Prices& customer care on Freight & DDSM claims
Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, inter modal, CEVA...)
Ensure customer is matching compliance rules at sales stage.
Desired Candidate Profile
Required Qualifications & Skills:
Bachelor's degree (scientific major is a preference) from an esteemed University.
Previous experience in a corporate or any other relevant industry / field.
Proficiency in Arabic and English (both written and spoken) is required.
Language proficiency will be tested as part of the selection process.
Strong organizational, administrative, and multitasking abilities.
Proficiency in Microsoft Office Suite, CRM tools, and digital sales platforms.
Knowledge of e-commerce platforms and ability to guide customers through digital processes.
Excellent communication skills to effectively coordinate between internal teams and customers.
Strong problem-solving skills, particularly in troubleshooting digitalization queries.
Ability to thrive in a fast-paced environment while maintaining attention to detail and meeting deadlines.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Support Officer
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Shull Employment Solutions
About Shull Solutions: Shull Solutions is dedicated to revolutionizing HR in Iraq and the Kurdistan region. Headquartered in Erbil, we are the fastest-growing HR solutions provider in the area. Our mission is to deliver customized HR solutions that foster business growth and efficiency.