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Salons Operations Manager

Hanan

Posted on December 8, 2019

3 - 5 years KWD 800 - 1,200 ($2,632 - $3,948) Al Kuwait - Kuwait

Intermediate School, Secondary School, Diploma, Any Graduation. Any Arabic National, Any GCC National, Any European National, Lebanese Female

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Job Description

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Responsibilities:
• Manage employees: schedule, train, develop, coach and counsel, conduct performance reviews, resolve problems, provide open communication and recommend discipline and termination as appropriate.
• Manage the daily operations of the Salon, Spa to comply with Standard Operating Procedures and safety regulations.
• Ensure optimal levels of quality service and hospitality are provided to guests.
• Coordinate and supervise the activities of team members.
• Provide information and assist employees and foster good employee relations.
• Monitor and adjust labor/productivity as needed based on business levels.
• Plan, order and merchandise retail products.
• Implement and supervise maintenance and sanitation standards of responsible areas and equipment.
• Maintain all associated maintenance documentation.
• Monitor and control department budget, grow revenue and contain expenses.
• Review monthly Profit and Loss Statements and prepares yearly Budgets.
• Maintains close work relationships with other department managers/supervisors to promote Sales and smooth & efficient operations.
• Develop, implement and monitor department marketing and sales strategies and promotions.
• Review sales analysis reports and communicate goals to Spa assistant managers.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.


Fitness / Wellness / Gym / Salon / Spa

Data Entry / Operations / Back Office Processing

Desired Candidate Profile

QUALIFICATIONS
• High School diploma or equivalent required.
• Bachelor's degree preferred.
• Three to five years of management experience in a Spa or related field
• Must have a strong word, excel and outlook skills.
• Must possess excellent customer service, leadership, organizational and communication skills.
• Must have prior experience in developing and leading a team to provide high-quality guest service.
• Must be flexible to work long hours when necessary.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.

Keywords

Salon Manager Spa Manager Operations

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Hanan

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