Seller Support Executive(Client Support) RNA Resources Group Limited

Employer Active

Posted 9 min ago

Experience

1 - 2 Years

Monthly Salary

AED 3,500 - 4,000 ($946 - $1,081)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Indian, Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are seeking a Seller Support Executive to join our Key Account Management team. The role involves managing multiple sellers, ensuring smooth onboarding, and coordinating closely with operations teams to align pickups, deliveries, and performance tracking. The ideal candidate will be proactive, detail-oriented, and skilled in managing multiple stakeholders.

Key Responsibilities

  • Handle the onboarding process of new sellers and ensure all requirements are met.
  • Manage relationships with assigned sellers and act as their main point of contact.
  • Coordinate with operations teams to ensure timely pickups, smooth deliveries, and resolution of any issues.
  • Track, analyze, and report on seller performance metrics.
  • Provide support to sellers on queries, escalations, and process improvements.
  • Collaborate with internal teams (client management, operations, customer service, etc.) to ensure seamless seller experience.
  • Contribute to improving processes that enhance seller satisfaction and operational efficiency.

Desired Candidate Profile

  • Language Skills: Excellent English communication skills (written & spoken).
  • Experience- Minimum 1 year of relevant experience in logistics, customer service, account management, or related fields.
  • Strong coordination and problem-solving skills.
  • Ability to manage multiple tasks and stakeholders effectively.
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Customer-oriented mindset with strong organizational skills.
  • Immediate Joiners are preferred.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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RNA Resources Group Limited

Our company is a highly profitable leading retailer of the GCC region has its presence in all 6 countries of GCC, Jordan, India and Pakistan has touched the lives of millions through its products and services. It currently operates over 900 stores across the Globe. In addition to its retail sector, the Group has also diversified into leisure, food, hotels and electronics and has created a comprehensive infrastructure including its own logistics and distribution division, to support its retail operations and other businesses.

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Saquib Jamal - HR Co-ordinator

Jebal Ali Industrial Area Landmark Tower, 19th Floor, Dubai Marina, Dubai P.O.Box 25030, United Arab Emirates, Dubai, United Arab Emirates (UAE)