Selling Partnering Support Associate Souq.com, An Amazon Company Posted on January 13, 2020 3 - 4 years Cairo - Egypt Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Summary of Responsibilities• Demonstrates effective, clear and professional written and oral communication.• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.• Builds Platform and business knowledge to better serve sellers• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.• Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller s issues and questions.job requirementsMore than 3 yearsNot Specified at leastInternet/E-commerce Company Industry Internet / E-commerce / Dotcom Department/Functional Area Sales / Business Development Desired Candidate Profile Basic Qualifications:• Language: Fluency in English and Arabic is essential.• Experience within a customer service environment preferred.• Desire to expand skills into new areas.• Technical (Computers & Internet) savvy is required.• Business acumen in areas of e-commerce and retail.• Committed seller advocate, drive process & tool improvements.• Enthusiasm and strong self-motivation.• Strong prioritization and time management skills, with a high degree of flexibility.• Embrace constant change with flexibility and good grace.• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.• Demonstrates effective communication, composure, and professional attitudePREFERRED QUALIFICATIONS• Exemplary performance record, particularly with regard to quality & productivity• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox Keywords Selling Partnering Support Associate REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Support Associate Jobs also searched Support Associate Jobs Sales Jobs English Jobs Customer Service Jobs MS Office Jobs Data Interpretation Jobs Management Skills Jobs Souq.com, An Amazon Company View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/263175-Selling-Partnering-Support-Associate-Souq-com-An-Amazon-Company-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?