Senior Account Manager

Osolutions

Creating monthly plan of client accounts and monitoring the ongoing activities related to them

• Managing, reviewing progress & delivering the client's advertisement projects.
• Conducting meetings with the clients as well as informing them about the current status of their performance.
• Monitoring work performance of colleagues and setting of your social media team activities.
• Pitching fresh & innovative ideas to the client
• Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors and trends in clients' industries.
• Monitor sites for customer service opportunities & initiate conversations on behalf of the client.
• Stay current with social media trends & tools.
• Handle day-to-day activities for assigned Ecommerce clients.
• Maintain client retention & grow the client revenue and company profit through existing and new accounts.
• Conduct strategic account planning and market studies
• Understand the business objectives, and processes and support the needs of clients and prospects
• Able to analyze Performance reports to find growth opportunities
• Evaluate media plans (digital/social) according to the client's needs, and coordinate with the internal teams on delivering the client s expectations.