Senior Account Manager

Client of Novancy One

Localisation: Rabat/CASABLANCA

Main missions

Strategic business development

• Develop and manage a portfolio of strategic clients (Key Accounts, multinationals, large administrations,).
• Identify and qualify complex opportunities, often multi-service (networks, security, cloud, data, collaborative solutions).
• Manage the entire sales cycle, including complex tenders and high-level negotiations.
• establish and maintain high-level relationships with key decision-makers.
• To achieve and exceed the sales and margin targets set by Management.

R the technical & pre-sales

• Understand and analyze the technical needs of clients, conduct initial qualifications with CIOs, IT MANAGERS, and CISOs.
• Working in close collaboration with the Pre-Sales teams and technology partners (Microsoft, Cisco, Fortinet, HITACHI, NUTANIX, Palo Alto, DELL, HPE and others).
• To guarantee the quality and relevance of commercial and technical proposals.

Leadership & internal piloting

• Provide strategic commercial reporting to the Sales Management (forecasts, progress, major projects underway).
• Participate in defining and improving commercial offers and processes.
• To provide mentoring and support to the junior Account Managers on the team.
• to be a driving force in proposing solutions regarding market developments and commercial strategy.

Required skills

Competences techniques

• Solid mastery of IT environments: network infrastructures, cybersecurity, cloud computing, system infrastructure.
• Good understanding of the solutions of strategic partners (Microsoft, Cisco, Fortinet, Palo Alto, HITACHI).
• Ability to manage complex and multi-service projects in coordination with the Pre-Sales teams.

Behavioral skills

• High-level commercial leadership and negotiation skills.
• Excellent communication and influencing skills with strategic decision-makers.
• Business vision and a keen sense of customer strategy.
• Go t du challenge et orientation r res.

Search profile

• Bac+5 degree in Business, Management, Telecommunications or Computer Science.
• Over 10 years of experience in an Account Manager, Sales Engineer or Business Developer role in the IT/service provider sector.
• Proven success in the management and development of strategic key accounts.
• Mastery of French and professional English.
• Strong adaptability and ability to manage competitive and demanding environments.
• A good negotiator, team player, you possess strong interpersonal and communication skills and a strong customer focus.