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Senior Account Manager


Posted on July 17, 2019

5 - 10 years Riyadh - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

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The Company:
SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.
We anticipate, and help organizations solve, their most pressing talent challenges. Our science, innovation, rigor and commitment to proving business outcomes make us a trusted partner to organizations across the globe. SHL helps our customers win, and we need highly motivated people to join our dynamic global team. We re driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. More at shl.com.
SHL, the global leader in talent innovation, helps companies transform productivity through deeper people insight. Powering the future of business, our data and tools are proven to drive stronger, more sustainable business outcomes.
We are hiring for a Senior Account Manager This position is critical in the relationship between SHL and its key client accounts. With the full support of consulting teams, you will work with a team of professionals to drive significant growth.
Key Responsibilities:
Client development
As the successful applicant, you will manage a portfolio of Top and High Potential accounts. You will initiate and develop strong business relationships with Senior Directors, HR and critical line management across the client organizations and develop and engage your networks to generate business. You will generate leads through a high level of activities including professional networking and cold call techniques (in person & via telephone). In addition, you will drive the sales close by navigating roadblocks, identifying decision processes and leveraging urgency drivers and own and direct your account plans.
As SHL's newly appointed Account Manager, you will delivers sales presentations to high-level executives such as CHRO, HRD, BU Leaders & C levels. You will create innovative proposals and client led solutions around the employee lifecycle and from board level to floor. In this role you will ensure implementation of subscription contracts for recurring needs and leverages organizational resources to fulfill client needs. As the successful applicant, you also manage relationships with the necessary 3rd party providers to maximize revenue.
Core skills and content development
In this you role, you will be required to be an expert in all core selling areas. You will develop, apply and share specialist content knowledge and keep abreast of market trends and evolving client needs.
People development
In this role you will act as a mentor for less experienced colleagues and a Sales Challenger role model.
Company representation
As our newly appointed account manager, you will increases and continually promotes the SHL brand in the market and act as a business owner and builds and grows your own business.
Skills and Experience
Key Competencies high performance
• Relating and networking
• Persuading and influencing
• Delivering results and meeting customer expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Understand and believe in the value of Talent Measurement in strategic human capital solutions
• Strong networking and negotiations skills
• Ability to manage multiple commercial processes
• Forecast with precision
• Strong business acumen
• Excellent verbal and written communication skills
• Must be professional, diplomatic, personable and reliable
• The ability to build business relationships at a senior level
• Ability to use internal influence to ensure that the full capabilities of SHL are brought to bear in serving our clients
• Excellent business English and local languages as required
• Mentoring skills
• 5 to 10 years Successful sales/ key account management experience: including proven experience in high level negotiations
• Solution Solutions Sales experience, ideally from a Consulting or Business Services background
• Demonstrated ability to serve in a role with revenue responsibility and able to meet monthly, quarterly and annual financial goals
• Ideally experience selling to HR and/or C Level, with strong current network
• English and Arabic language skills essential
• Preferably a Bachelor s or Master s in Human Resources, or business-related discipline

IT - Software Services

Accounts / Taxation / Audit / Company Secretary


Key account management Consulting Analytics HRD Business services People development human capital Content development Client development Solution sales


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We understand and measure the things that make people successful at work. With 40 years of talent expertise, cutting-edge assessment science, and more than 45 billion data points, we have an unparalleled view of the workforce. With this insight, our clients are empowered to make confident, unbiased talent decisions to drive business results. More at shl.com .
Our Data Privacy Pledge ensures consistent safeguards over the personal information provided during the application process.
SHL is an Equal Opportunity Employer.
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