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Senior Account Manager/Territory Sales Manager

Client of M/s IT & M Consultancy Services

Posted on May 23, 2019

4 - 7 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

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Job Description

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Job Description
Job Responsibilities
• Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional ad types/features to clients packages) to achieve quarterly sales quotas
• Present products and services information to individual and corporate accounts
• Nurture relationships with multiple contacts in each account, including key decision-makers for accounts that will provide business, to ensure that accounts are continuously developed and relationships are strengthened and grown
• Work with Sales and Client Services teams to ensure complete customer satisfaction with the product and organization
• Ensure customer issues are acknowledged and resolved within 24 hours
• Call on existing clients at least once a quarter in an effort to meet and exceed individual and department revenue expectations; Analyse performance data and provide insights and recommendations to key stakeholders based on findings, and provide advice to increase our clients knowledge and ensure optimal usage of their account
• Create and execute on an annual business plan, to be presented to sales management and reviewed each quarter
• Collaborate and communicate with key internal stakeholders across offices to execute your business plan and contribute to growth in the region; including but not limited to, corporate account owners, sales, marketing, client services, analytics, sales operations, technology and finance
• Identify key markets and emerging markets for development; initiate and contribute to market development strategies
• Develop and actively pursue a list of targeted key accounts and create individual plans of action to penetrate these accounts
• Set aggressive goals for annual revenue achievement against each account
• Accurately forecast monthly sales opportunities via pipeline report
• Effectively and accurately manage personal revenue pipeline to maximise all business opportunities
• Monitor and report sales activity, and maintain account/contact details within the system
• Achieve productivity and KPI benchmarks
• Manage and mentor a Sales Associate that will support you in accomplishing the above activities
• Contribute to the start-up of a new office; share culture, values, knowledge and best practices with new employees
• You may be asked to travel to represent at major tradeshows and hotel sales conferences, host product seminars or attend client meetings
• Perform other duties as assigned
Education and Experience
• Bachelor s degree is required (strong academic performance is desired)
• 3+ years of experience in an account management, customer-facing, revenue-generating role, selling to and/or managing high profile accounts
• 3+ years of experience of previously handling customers in the Hospitality, Event Services or Media Domain is required. Could also be from a Software Sales Domain.
• Account Management experience in the Gulf countries is mandatory. Individuals who are currently based in the Middle East with a minimum of 2 years work experience in this geography is required for this role.
• Familiarity with a high outbound call volume and high talk time sales environment
• Infectious passion about the benefits of technology and digital marketing
• Strong analytical skills, experience with data analysis and proficiency in Microsoft excel
• Articulate, organised and detail oriented, with the ability to multi-task and work in a dynamic, fast-changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow and product function
• Strong sense of initiative and personal leadership, demonstrating the ability to function independently, whilst also contributing to team initiatives
• Flexibility, adaptability and agility. cultural carrier.
• Excellent verbal and written communication skills (English)
• A high degree of computer literacy and the ability to work with Salesforce.com and Microsoft office
Send resume to jobsatitm@gmail.com

Sales / Business Development


Senior Account Manager/Territory Sales Manager

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