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Experience
4 - 6 Years
Job Location
Education
Bachelor of Science(Computers), MBA/PG Diploma in Business Mgmt(Information Technology)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Receives support requests, diagnoses the problems, and works on solution to ensure smooth operations.
- Installs software, configures applications/licenses, and solves log in/passwords issues.
- Creates emails accounts, creates active directories for new users, assign telephone extensions, and disables accounts of separating users.
- Ensures that application backups are done on a regular basis and fine-tunes all applications to attain peek system performance.
- Assists in performing user migration to new software or to updated software versions and ensures system integrity in the migration process.
- Implements new software to enhance the ability of troubleshooting problems and streamlining IT responsiveness and assistance.
- Records employee queries and analyses support request database to identify trends and underlying problems.
- Provides statistical data and reports on regular and ad-hoc basis for management and key departments.
- Provides enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
- Ensures the effective and timely resolution of technical customer problems; keeps customers informed of the status of their request and finally informs the service desk with status of calls and solutions, post completion
Desired Candidate Profile
- Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field.
- Demonstrates 7+ years of progressive experience in application development and implementation, with a focus on cloud technologies.
- Exhibits a strong understanding of the financial services industry, including regulatory requirements and compliance standards.
- Proven experience with data modeling, database design and optimization, and data warehousing concepts.
- Proficient in English, both written and spoken, with the ability to communicate effectively with international teams.
- Demonstrates strong leadership and project management skills, with the ability to manage multiple priorities and meet deadlines.
Employment Type
- Full Time
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Senior Specialist Applications
- Applications Development Manager
- Applications Consultant
- Application Development
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C
Rec Agency
Mr Sufyan - Consultant
Abu Dhabi Sharjah, Abu Dhabi, United Arab Emirates (UAE)