Senior Business Analyst

Traverse Technology Services

To obtain accurate data from internal and external sources.

Analyse, prepare and submit statistics that provides business intelligence and insight information to support decision making.

To monitor, measure and report on MIS & KPI across projects.

To ensure all data gathering requirements are met accurately.

Ensure error free MIS report.

Monitor SLA performance through MI.

Highlight areas of improvement.

Analyse client s metrics and provide direction to management on possible improvements to meet department goals and key performance indicators.

Help and assist in Projects data requirements from internal and external stakeholders Preparation of Business Requirement Documents (BRDs) & test case preparation

Own and develop relationship with partners, working with them to optimize and enhance our integration

Help design, business requirement document and process flows

Report on common sources of technical issues or questions and make recommendations to project team Communicate key insights and findings to project team

Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Perform relevant follow up on MIS and project related activities

Ability to write Functional Specifications is essential & Technical if required.

Proven project documentation expertise is required

Working knowledge and experience of banking operations and related problems

Ability to prioritize and handle multiple tasks

Written and verbal communication skills

Excellent interpersonal communication skills