Tigerspike Dubai is looking for a Senior Business Analyst with the ability to dive into solving complex business challenges for our clients.
Being a part of the conversation from the start, you'll be responsible for researching, defining and communicating project requirements. Collaborating with UX & UI designers and software engineers (web & mobile), you'll use your analytical and creative problem-solving skills to help shape, design and create solutions that address key business needs.
A successful Analyst at Tigerspike is comfortable when faced with uncertainty and instinctively apply systematic approaches to complex situations, structuring and ordering inputs to create a coherent, compelling story. With knowledge of business models, technology and user-centred design, Analysts act as servant guide and change-agent to Tigerspike clients, and team members, rapidly identifying, qualifying and envisioning opportunities.
Who are you?
You're a tactical thinker, capable of analysing the real world and distilling what you see into a credible business case or plan. You'll work closely with clients to understand their business objectives and how they relate to the project and product. You'll make data-led decisions and use analytics to underpin recommendations.
You have at least 4 years of experience as a Business Analyst and you master Jira, Confluence and Analytics software. You're ambitious, and a self-starter who shows perseverance because you're hungry for results. You're a great listener, you communicate clearly and don't quiver in front of clients. Your colleagues trust you and your integrity is untouchable. Also, you're so friendly and fun, everyone wants to be you!
Also, you have experience in at least two of the following areas:
; Process analysis (user-flow diagrams, experience storyboards, site map architecture diagram)
; Business modelling
; Innovation strategies
; Project management
; Product management
What's the job:
Knowledge and experience at delivering with agility is key to this role - structuring requirements to deliver for impact and value while keeping the overall objectives in sight. You must be adept at working in a cross-discipline project team and taking ownership of keeping project backlogs in optimal shape. Some other key responsibilities include:
; Evaluating business processes (BPMN or similar), anticipating requirements, uncovering areas for improvement, understanding risks and issues, and developing and implementing solutions.
; Leading ongoing reviews of business processes and developing optimization strategies.
; Facilitating workshops, conducting meetings and presentations to share ideas and findings.
; Performing requirements, SWOT, root cause, competitive, market analyses.
; Benchmarking research and forecasting: as-is and to-be
; Updating, implementing and maintaining procedures.
; Some software analysis: identifying technical landscape (surface-only, not solution architecture).
Who are we?
Tigerspike is a digital services company improving people s lives through technology. Focusing on strategy, experience design, development and systems integration, our work is hinged on five key values: Transparency, Resilience, Problem-solving, Energy, and Curiosity. We have a reputation for innovation and creating long-term partnerships with customers such as Emirates Airlines, American Express, Kaiser Permanente, Westfield, Telstra, 7-Eleven, New Look, Service NSW & DIRECTV.
Our People are our culture and that is what makes us unique. Founded in 2003 with a team spanning 10 global offices and counting, we are excited to continue supporting businesses #TheTigerspikeWay.
What do we offer?
Great team culture we all regularly go out for drinks, dinners, shisha afternoons; every Thursday the team lunches are together; the guys are sharpening their football skills on every Sunday afternoon; every last Thursday of the month is Team Day with competitions & team building activities.
In addition to the standard public holidays, Tigerspike offers all employees 25 days vacation per year + an extra day for your birthday. Other benefits:
; Worldwide medical and dental plans to fit your needs.
; Professional and personal development budget.
; Opportunity to work in other global office locations such as Sydney, London, Singapore, Mumbai, Tokyo, New York and Melbourne
NOTE TO RECRUITERS
Please note that we do not accept introductions from recruiters.