Senior Consultant Energy

Yokogawa

Job Purpose

Working as part of a team in the energy consulting business line, typical projects include mainly Energy Performance Improvement Studies but also participate in project focusing on Profit Improvement Programs, Strategic Analysis, Operational Excellence, Process trouble shooting and plant optimization.

The Postholder Will Be Responsible For

• Lead data collection and analysis for example take client operational data and reconcile.
• Modeling and evaluation of utility systems (steam, fuel, and power).
• Conduct pinch analysis to identify heat integration gaps and improvement opportunities.
• Identify operating cost and capital cost reduction opportunities as part of energy consulting engagements.
• Technical and economic analysis of energy improvement opportunities.
• Supervision of team for limited sized projects or work streams.
• Assistance in technical proposal preparation and Client sales visits.
  
  

The incumbent will have a willingness to travel as and when required on a domestic and international basis, approximately 20%-40% of the time.

Responsibilities

• Key Account Management: Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations.
• Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision- makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
• Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customers level of interest, and to identify and respond to areas requiring further information or explanation.
• 
  

Behavioral Competencies

• Customer Focus Builds strong customer relationships and delivers customer-centric solutions. E.g. digs deeply into customer feedback and drives the innovations that can enable the Company to better meet customers future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
• Business Insight: Applies knowledge of business and the marketplace to advance the Company s goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles, explores issues to uncover underlying issues and root causes. Sees the main consequences and implications of different options.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others ideas and input.
  
  

Skills

• Manages Buyer Indifference: Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
• Manages Resistance: Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge a clients indifference and gain agreement from the client to discover the root causes of resistance. Responds to client concerns, seeks understanding before responding, addresses objections and follows up after resolution.
• Understands Customer Needs: Uses comprehensive knowledge and skills to act independently while guiding and training others to articulate the customer needs in the customers business language and business context. Understands customer context, uncovers customer Key Performance Indicators, articulates customer objectives and adds value to partnerships. Understands issues/motivations, uses comprehensive knowledge and skills to act independently while guiding and training others to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges. Adapts to changing goals/objectives. Maintains focus on win-win goal, identifies key interests, recognizes key negotiation point and shares goals and recognizes value.
• 
  

Position Requirements

Education

• BEng/ MEng in Chemical Engineering or related STEM degree
  
  

General Experience

• Previous experience and competent in the use of simulation models and energy tools is required.
• Skills in conducting pinch analysis is essential.
• Experience in utility system operation and optimization is advantageous.
• Proven ability in managing a team with strong evidence of leadership and mentoring skills.
• Achieved Chartered Engineer status is preferable
• Arabic language is a plus.