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Senior Customer Care Specialist

Beta Egypt

Posted on June 11, 2018

6 - 7 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents


Construction / Civil Engineering

IT Software

Desired Candidate Profile

Bachelor's degree.
• Experience in real estate preferred.
• Excellent Microsoft office, presentation skills .

Keywords

Customer service Customer support Customer complaints MS Office

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Beta Egypt

About this Company
BETA EGYPT was founded in 1993. BETA EGYPT has been developing distinctive projects around Cairo, Egypt including 6th of October City and Obour City.

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