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Senior Customer Service Representative (x2) | Al Futtaim Logistics | D

Al Futtaim Group

2 - 3 years Dubai - United Arab Emirates

Bachelor of Business Administration(Management). Any Nationality


, Posted on May 15, 2018 1 Opening

Job Description

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No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives . Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Position:
We are currently looking to recruit a Senior Customer Service Representative for Al Futtaim Logistics in Dubai. The ideal candidate will have to ensure to effectively supervise systems and inventory team, ensuring all deadlines and standards are achieved in an efficient and cost effective manner.
Reporting to the Operations Manager, you will ensure all orders are processed and delivered as requested. Perpetual inventory is conducted as per schedule and accurately reported with variances quarantined in the system on a daily basis and ensure the team updates their reports on a daily and monthly basis.
About You:
The ideal candidate will possess a Bachelor s Degree or Diploma in Logistics. You will have aat least 2-years experience in Customer Service in a Logistics / 3PL industry. You must have an effective communication and strong interpersonal skills, with excellent planning capacity and ability to solve problems quickly.
We re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click apply : Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


Industry Type : Retail
Functional Area : Helpdesk / Customer Service / Telecalling

Keywords

Logistics Automotive Real estate Senior Customer Service Representative Strong interpersonal skills Talent acquisition Effective Communication Application Portfolio

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Al Futtaim Group


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