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Senior Engineer - Subject to Contract Award (61542)

SERCO Middle East

Posted on July 25, 2019

6 - 12 years Abu Dhabi - United Arab Emirates

Bachelor of Technology/Engineering(Mechanical). Any Arabic National, Any European National, Indian, Filipino

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Job Description

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The Job Opportunity

Oversee the planning and scheduling of all resources required to deliver the engineering services (Electrical, ELV, General Trades, HVAC or Mechanical).

Include parts, labour and the input of the specialist service delivery partners to ensure that all works are completed in a timely manner with no disruption to the Clients services.

Provide technical and engineering expertise in all functionality of the systems, leading and guiding teams in carrying out the operation and maintenance within the facilities.

Key accountabilities

Reporting to the Department Manager and assisting with managing the Engineers, Team Leaders & Technicians to meet contract expectations of performance and achieve the maximum operational efficiency and cost-effective operation of the site.
Monitor and control expenses related to the electrical engineering department to ensure budget control in accordance with allocated contract expense and company procedures.
Ensure procurement activities relating to the electrical engineering department and required specialist subcontractors are provided in accordance with Company Procedures and Procurement department procedures.
Ensure all personnel undertake department briefings and induction activities to ensure all safety aspects of all works are understood by all personnel working on site to ensure safety standards and procedures are implemented and followed in accordance with contract requirements and Company guidelines.
Where required, they will also act as the Approved / Authorised Person for conducting Risk Assessment and signing off Method Statements and Permits to Work.
Ensure that QA is undertaken with reporting interaction with other departments of the Company to ensure QA/QC compliance is met.
Be responsible and report on the planning and scheduling of men / materials for all aspects of electrical engineering requirements to ensure competent maintenance and reactive repair activity.
Act as a liaison with contractors and clients managing any work interfaces and enhancements to project scope
Review and evaluate technical submittals and shop drawings prior to submission to clients according to required project standards.
Provide information and scope of works to assist the Management in preparation of Subcontract agreements.
Assist in the recruitment, assessment and trade testing of capable technicians for the department.
Manage the department to ensure that Service Level Agreements and Key Performance Indicators and customer satisfaction is met in line with contract requirements.
Identify and scope additional works, technical upgrades and innovative improvements, to enhance the operational efficiency, contract deliverables, safety and customer satisfaction to improve the Company`s revenue and reputation
Ensure that continual improvement safety and technical training is provided to all staff to enhance safety and quality of service delivery
Ensure all areas of your responsibility are clean, tidy and all assets and building structure are in good repair and painted to promote the professionalism of the staff
Participate in overtime, shift work and/or out of hours working as governed by the necessity to provide the emergency power service to the client.
Participate in the Health, Safety & Risk programs including risk assessment of planned and reactive maintenance work activities.
Provide effective verbal, written and electronic communication with the management, client, peers, subcontractors and project subcontractors as required.
Ensure good HSQE and Information security culture is promoted within the department and among peers.
Carry out other duties as directed by the line manager or member of the senior management team.
What we are looking for in our candidates:

Technically competent with a clear knowledge and experience of building services system, life safety and buildings controls systems.
Experience of managing Facilities Management Services in a large Commercial/ Educational contracts in UAE
Mechanical Engineering background with hands-on experience in HVAC and associated systems
Highly motivated and flexible to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies
Team management experience
A high competency in English language skills, excellent oral, written and interpersonal communication skills
Excellent Reporting Skills (Expert in MS Office)
Excellent communication skills
Quick on action and response times, ability to be flexible and manage priorities

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.


We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Facilities Management


Desired Candidate Profile

Must hold a degree in Mechanical Engineering

6 years’ minimum experience in working as an engineer in a building services engineering department within a facilities management organization.

At least 3 years experience of supervising multi-skilled maintenance team.


Senior Engineer Subject to Contract Award Building services Supervision Maintenance


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SERCO Middle East

Serco operates in five major geographies: UK, Europe, Americas, Middle East, and Asia Pacific) and a global BPO services business (Serco Global Services – SGS).

Serco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £300mn in 2014. Its portfolio includes Light Rail, Air Traffic Control, Integrated Facilities Management and Technology, with Healthcare and Vocational Training as key emerging sectors. Serco runs the iconic world class Dubai Metro and is also responsible for most of the Air Traffic control business across the Middle East, including Dubai Airport. Zayed University and Cleveland Clinic Abu Dhabi are key Facilities Management contracts.
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