Senior Housekeeping Attendant

Confidential Company

Multiple VacanciesEmployer Active

Posted 32 min ago

Experience

3 - 5 Years

Job Location

Sharjah - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Female

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Oversee and inspect the cleaning of guest rooms, ensuring adherence to established standards and protocols to maintain a high level of cleanliness and hygiene.
  • Train, mentor, and evaluate housekeeping staff, providing constructive feedback and guidance to enhance their performance and promote professional development.
  • Manage and maintain inventory of cleaning supplies, linen, and guest amenities, ensuring adequate stock levels and minimizing wastage through effective control.
  • Respond promptly and efficiently to guest requests and complaints, resolving issues and exceeding expectations to enhance guest satisfaction.
  • Coordinate and prioritize housekeeping tasks, including room assignments and special requests, to optimize workflow and ensure timely service delivery.
  • Conduct regular inspections of public areas, identifying and addressing any maintenance needs or safety hazards to maintain a safe and welcoming environment.
  • Prepare and submit daily or weekly reports on housekeeping activities, including room status, guest feedback, and incident reports, to the management.
  • Collaborate with other departments, such as front desk and maintenance, to ensure seamless operations and provide exceptional guest service.

Desired Candidate Profile

  • High school diploma or equivalent qualification is required to begin.
  • Possess relevant hospitality certifications such as Certified Room Attendant (CRA) or similar to validate expertise.
  • Minimum of 3 years of experience in housekeeping operations within the hospitality industry, demonstrating a solid understanding of the field.
  • Should be able to speak and understand English fluently, with proficiency in additional languages is a plus.
  • Demonstrated ability to use housekeeping-related software and equipment, such as cleaning machines and inventory management systems.
  • Demonstrates excellent communication and interpersonal skills, capable of interacting effectively with guests and colleagues.
  • Exhibits a proactive and service-oriented approach, with a genuine commitment to guest satisfaction and a positive attitude.

Employment Type

    Full Time

Company Industry

  • Entertainment
  • Recreation
  • Theme Parks

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Housekeeping
  • Cleaning
  • Team Leadership
  • Housekeeping Supervisor

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Confidential Company