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Senior Housekeeping Supervisor

New Mowasat Hospital

Posted on November 10, 2019

3 - 6 years kuwait - Kuwait

Diploma. Any Arabic National, Any European National, Indian, Filipino

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Job Description

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The Supervisor-Housekeeping perform supervisory duties in the care, cleaning, and general housekeeping of the Hospital buildings; trains new employees; assigns duties, inspects work, and investigates complaints regarding housekeeping service & equipment and takes corrective actions. Conducts first step grievance hearings.

1. Establishes and maintains housekeeping schedules and assign employees to areas for various housekeeping duties; conduct comprehensive inspection to check the completion of work assignments.
2. Ensures that the assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments.
3. Discusses general housekeeping procedures with personnel of the assigned area; recommends and implements changes in procedures in consultation with the Coordinator.
4. Takes necessary action to correct any mechanical, structural, or electrical condition in need of repair or replacement.
5. Recommends various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
6. Monitors and ensures the training of new personnel.
7. Supervises housekeeping services including cleaning, mopping, scrubbing, sanitizing, etc., in stairways, hallways, offices, labs. rooms and public area.
8. Ensures that common areas including conference rooms, lobby and waiting areas are clean and free of trash and debris.
9. Ensures wastebaskets and trash boxes are emptied and staff offices are cleaned daily; Daily, Weekly and Monthly Schedule to be followed
10. Maintain records and submit reports concerning personnel, equipment, supplies, expense, and general housekeeping activities.
11. Records and orders supplies and equipment necessary for the day-to-day operations.
12. Participates in the preparation of meeting areas for meetings, seminars, and other staff/client functions.
13. Attends meetings when required.
14. Performs miscellaneous job-related duties as assigned.
15. Prepare weekly and monthly store request and receive store

1. Managers or Heads of Departments
2. Plants & Facility and Nursing staff
3. Other NMH Employees

1. Patients and their Relatives & Friends
2. Contractor Staff

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

EDUCATION: High School or Diploma in a related discipline
EXPERIENCE: Preferably 3 years’ experience in a similar role in a Hospital / Hospitality.

OTHER SKILLS: Technical Skills: Knowledge of supplies, equipment, and/or services ordering and inventory control.
Administrative Skills: Ability to work in a team; Organizing, Prioritizing, Coordinating, Supervisory and Training skills
Soft Skills: Good communication and Inter-personal skills. Computer Skills: Basic computer skills to enter data and compile reports
Language Skills: Good in written and spoken English and Arabic is an advantage

Works primarily in an air conditioned, well-lighted and comfortable health care facility
Occasionally subjected to long and irregular hours due to departmental requirements.
Prolonged, extensive, or considerable standing/walking and moving.
Requires the ability to deal with diverse ethnic groups, including staff, patients etc.


Senior Housekeeping Supervisor Housekeeping Housekeeping Supervisor

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New Mowasat Hospital

The New Mowasat Hospital was established in 1965. Ever since, the hospital has grown to become a leading provider of premium healthcare in Kuwait.
Following its slogan, “Caring for generations”, the New Mowasat Hospital has proven its capabilities to maintain its position, and today, the hospit al is a 100-beded facility that expands over an area of 27,000 square meters and offers a full range of medical services within its luxurious premises.
The hospital is owned by Mowasat Healthcare Company (MHC) which is a publicly traded company on the Kuwait Stock Exchange. MHC is the healthcare arm of Nafais Holding Company which is focused on being the market leader within the Arabian Gulf in each of the business segments that they operate in.
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