Senior Manager - Customer Service - KSA CP Alshaya Posted on July 31, 2019 2 - 4 years Riyadh - Saudi Arabia Any Graduation, Bachelor of Technology/Engineering. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Alshaya Group is currently looking to recruit a Senior Customer Care Manager based in our Head Office in Riyadh. This role will have the overall responsibility for our biggest market looking to improve our service standards in the Kingdom of Saudi Arabia.Must have previous experience in customer care management methods and techniques, in training for customer service, Awareness of industry s latest technology trends and applications, advanced troubleshooting and multi-tasking skills, understanding of KPI s, and has created training curriculums and programs for customer care employees.Job requirements:A degree in Business Administration or related fieldProficiency in EnglishSaudi citizenFlexibility to travel to different cities within the kingdom.Previous project management experience is an advantage.You will be expected to develop service procedures, policies, and standards. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports, supervise, mentor and develop customer service area managers. Create and enhance customer care programs and initiatives.If you are interested in applying or you know someone who might please forward your CV to firstname.lastname@example.org Company Industry Retail Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Senior Manager - Customer Service Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Senior Manager Customer Service Jobs also searched Senior Manager Customer Service Jobs Backup Branch Manager Jobs Lobby Manager Jobs Customer Service Jobs Training Jobs Customer Service Management Jobs Policies Jobs Alshaya View Contact Details Contact Name/ Designation: - Website https://jobsearch.alshaya.com/cau/en/job/542799/senior-manager-customer-service-ksa-cp Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?