Lead, plan and manage the Information Technology function of Precision by developing robust technology services in line with organizations strategic objectives and goals.
Develop the IT strategy in consultation with GM, ensuring that it is in line with Precision s overall strategic direction.
Participate in the development of IT policies and procedures and ensure implementation of departmental policies, systems and procedures.
Establish an IT risk management program by maintaining and developing IT Risk guidance and /or applicable policies that outline the desired standards for risk measurement and clear guidelines for practices that may contribute to a reduction in IT risk.
Work in a consultative fashion with other department heads, as an advisor of technologies that may improve their efficiency and effectiveness
Manage the design, development, implementation and maintenance of IT infrastructure, ensuring scalability, availability, and disaster recovery in order to meet business needs within agreed service levels.
Conduct regular monitoring and testing of all infrastructure elements to ensure service continuity and minimal down time.
Ensure that the inventory for all physical and virtual assets is up-to-date, maintained and available.
Develop and implement robust IT service delivery framework.
Define IT services and support provided to Precision.
Monitor the performance of the IT service delivery in order to meet business needs within agreed service levels and ensure internal customer satisfaction.
Lead the scheduling and implementation of IT service delivery maintenance plans to ensure minimal downtime.
Identify and lead service improvement initiatives to enhance IT service delivery performance.
Manage the identification, development and implementation of IT applications to meet business needs, ensuring alignment with the IT strategy and quality standards.
Lead the process of IT consultation with Business Units and Departments to ensure deep understanding and provide relevant support to business priorities.
Oversee the appointment and management of external service providers when required to assist in IT application development.
Review the effectiveness of IT applications to ensure ongoing efficiency and resilience to meet business needs, and make recommendations for identified improvements.
Work closely with business stakeholders to identify the reporting needs and identify solutions that will enable IT meet business needs.
Also, design standardized transactional and multi-dimensional reports based on implemented solution.
Manage the implementation and maintenance of the IT Architecture, Planning & Security strategy, policies, procedures, standards and systems, ensuring the monitoring of security threats to provide Precision with overall integrity and protection of its data, network, systems and applications.
Ensure that the technology aspects of the architecture are driven by business imperatives and that the requirements driving the overall architecture are managed consistently and effectively through the shared services.
Lead IT project management to ensure effective delivery of all IT projects (both internal and external through service providers) in line with IT strategy and quality standards.
Develop and implement IT project management methodologies, templates, processes, and tools, and monitor compliance to ensure consistent IT project management and reporting.
Manage IT purchasing, ensuring all IT hardware and software needs of the business are purchased cost-effectively within organizational policies and procedures.
Manage the effective achievement of team objectives through setting individual objectives, managing performance, developing staff and providing formal and informal feedback in order to maximize overall performance and team motivation.
Communicate any organizational changes and mitigate risks through effective change management.
Requirements EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE
• Master in Computer Application or Business Administration (IT)
At least 15 years experience in IT / MIS systems operations and support activities
Proven experience in ERP and Business Intelligence
Functional Skills & Specific Knowledge
Ability to think and act strategically and proactively.
Managing strategic IT assets
Managing technology process
Ability to frame security and risk-related concepts to both technical and nontechnical audiences.