Senior Manager Logistics Operations
Talabat
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Job Description
Roles & Responsibilities
Job Title
Senior Manager Logistics Operations Dubai, UAE
Job Description
Position Overview
Talabat is hiring a Senior Manager Logistics Operations in Dubai, UAE to lead performance management, supply planning, vendor ecosystem optimization, and strategic logistics initiatives. This role requires proven leadership in last-mile delivery operations, advanced data-driven decision-making, and the ability to balance cost efficiency with customer experience at scale.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Distribution - Transportation - Logistics
Function: Logistics - Supply Chain
Job Type: Full-time
What You ll Do
- Manage demand forecasting, supply planning, and performance tracking at national and city levels
- Align rider staffing with demand while optimizing onboarding, retention, and cost flexibility
- Oversee P&L performance, monitoring cost-per-order and operational efficiency metrics
- Drive cost optimization initiatives while ensuring service quality and customer satisfaction
- Lead vendor performance management, ensuring timely deliveries and service consistency
- Execute high-impact strategic projects including mobility pilots, batching models, and segmentation
- Design and implement dashboards and reporting tools for executive-level decision-making
- Build SOPs and share best practices across markets to establish UAE as the regional benchmark
- Partner with commercial, finance, and product teams to align operational goals with growth strategies
- Represent UAE logistics in regional forums and leadership discussions
Desired Candidate Profile
Minimum 8 years of experience in logistics, marketplace, or last-mile operations with at least 3 years managing managers
Strong track record of delivering measurable results in operational KPIs and OKRs
Expertise in P&L management, budgeting, and workforce economics
Advanced data analysis, dashboard creation, and automation skills
Experience with operational systems and performance monitoring tools
Strong leadership and cross-functional collaboration capabilities
Executive presence with structured communication skills for senior stakeholders
Familiarity with UAE/GCC market dynamics and multi-city operational challenges
Bachelor s degree in Data Science, Business, Supply Chain, or Engineering; advanced degree preferred
Company Industry
Department / Functional Area
Keywords
- Senior Manager Logistics Operations
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Talabat
Talabat, headquartered in Dubai, UAE, is the region s leading food and grocery delivery platform and part of the Delivery Hero Group. Delivery Hero operates in over 70 countries worldwide and is listed on the Frankfurt Stock Exchange. With strong technology-driven logistics and a commitment to customer experience, Talabat is transforming last-mile delivery across the Middle East while offering exciting career opportunities for professionals in operations and strategy.