You will manage a team of Area Loss Prevention Managers to implement strategic initiatives to significantly reduce and minimise areas of risk related to security, stock loss, shrinkage and safety, you will be responsible for contingency and crisis management across all business operations, investigating and reviewing data, trends and results, taking remedial actions to maximise sales, profit and minimise loss/risk.
Your responsibilities will include:
Managing a loss prevention team, developing training needs and delivering methods to improve knowledge and skills base
Investigating and collaborating with operational and other support functions in order to reduce loss in all business areas
Developing, implementing and improving upon systems to minimise loss, conducting loss prevention reviews to measure compliance, highlighting common themes, and offering solutions / process changes to minimise risk/loss
Advising on and managing all investigations into internal and external theft, fraud and or malpractice (in line with company operating procedures)
You will effectively utilise company security equipment in a cost/results-driven manner to protect all company assets, evaluating options for suitably deploying electronic or other surveillance / security equipment and taking measures to implement them. Additionally, you will survey stores (including pre-opening) and all company premises to identify and categorise risks and actions required.
Qualifications & Requirements:
You will have:
A minimum of 5 years' Loss Prevention experience gained in large multi-site retail operations including significant experience of managing investigations and implementing remedial action
A good general/secondary education (relevant professional qualification desirable)
Experience in retail solutions, including CCTV, EAS and covert surveillance
Financial and cost management skills
Strong team lead and management experience with the ability to set direction, motivate and manage team performance
A developed approach to project management with the proven ability to deliver projects on time and to budget and specification
Excellent communication skills (both verbal and written) able to influence and convey messages to a multi-cultural audience.