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Senior Manager- Private Banking

Gulf Bank

Posted on March 4, 2019

3 - 5 years Al Kuwait - Kuwait

Any Nationality

Opening 01

Job Description

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Job Purpose:
To efficiently manage
high worth clients, providing high end services and maximizing profits along
with creating good will for the bank.
Accountabilities:
Business Specific:
Planning:
>Develop and gain support for business plans
based on PB budget, client base, and product design and customer trends.
>Implement plan through internal process and
people management
Market intelligence
>Monitor the products and activity of
competitors and ensure intelligence is
1) used in business planning and
2) communicated to product development, marketing
people etc.
Client feedback:
>Execute client feedback programs and analyze
customer satisfaction to ensure plans, service and products can be modified .
New business
>Obtain referrals from corporate, consumer and
other sources
>Develop and implement approaches to these
potential clients
>Develop GB's presence in the market
>Ensure new business opportunities are
maximizes
Sales:
>Deliver sales of products and services
>Meet individual and team sales targets
>Ensure right products are sold to right
customers
Client management:
>Manage and communicate with designated clients to ensure they
receive the appropriate customer service and their issues are addressed fully
and promptly.
Generic:
Leadership & People Management:
Exhibit strong leadership by managing
performance, developing and motivating staff.
Allocate work to
reportees, nominate for training as per Gulf Banks's guidelines and manage
leave and overtime to ensure efficiency
Policies & Procedures:
Implements approved departmental policies,
processes, procedures and provides instructions to subordinates and monitors
their adherence so that work is carried out in a controlled manner
Corporate Governance:
Ensure compliance with all CBK, GB operational
procedures. Risk and AML policies


Banking / Financial Services / Broking

Finance / Treasury

Desired Candidate Profile

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Education
& Qualification:
Degree/Diploma - Banking/Management/Finance
Experience:
3-5 years in Banking with minimum 3 years in Wealth management.

Keywords

Customer Service Wealth Management Client Managementiness Planning Market Intelligence Operations Product Design Customer Satisfaction Performance Management Corporate Governance

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