Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
Functions as the leader of the Lapita, Dubai Parks & Resorts Autograph Collection marketing strategy and is responsible for building the property and brand awareness, driving preference among key travel consumers. Ensures the hotels are correctly positioned and all marketing communications are communicated in a timely manner to the appropriate target market maximizing revenue during need times and conforms to Marriott brand guidelines and brand voice. Responsible for leading the properties Public Relations, Marketing & Ecommerce strategy along with compiling the yearly PR, eCommerce & marketing plan. Manage all e-commerce & media opportunities. Develop a good working relationship with tourism bureaus, media, community leaders and provides crisis communications assistance to properties. Segmented marketing effort and has responsibility for achieving segment revenue goals, multi-property revenue goals, guest and associate satisfaction. Communicates hotel s sales strategy and ensures that the sales team executes against sales strategy. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of hotels & MEA sales objectives. Leads the proactive team on aligning the customer profile with the appropriate product. Achieves personal booking goals and makes recommendations on direct reports booking goals. Leads, motivates and directs the sales intensity.
Education and Experience
•2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR
•4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
•Previously a director of sales in 4/5 star hotel preferred.
•Prior team leadership experience is preferred.
•Experience of GCC countries is essential.
•Fluent Arabic both oral and written essential.
•Marriott sales experience is desirable but not essential.
Skills and Knowledge
•Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
•Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
•Writing - Communicating effectively in writing as appropriate for the needs of the audience.
•Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
•Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
•Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
•Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
•Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
•Mathematics - Using mathematics to solve problems.
•Number Facility - The ability to add, subtracts, multiply, or divides quickly and correctly.
•Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
•Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
•Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
•Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
•Active Learning - Possesses a zeal for and seeks new learning experiences; quickly comprehending and applying new information to the job.
•Building Credible Relationships - Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions.
•Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
•Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
Industry Type :
Hotels / Hospitality
Functional Area :
Marketing / Brand Management / Marketing Research / Digital Marketing
Desired Candidate Profile
•Drive for Results - Skilled at setting goals for personal and group accomplishment; working tenaciously to meet or exceed those goals.
•High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
•Planning and Organizing - Skilled at controlling sales assignments; allocating appropriate time to priority goals, requirements, and sales opportunities.
•Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
•Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.