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Senior Networks Engineer

ACT Advanced Computer Technology

2 - 5 years Giza - Egypt

Bachelor of Technology/Engineering(Computers). Any Nationality


, Posted on May 30, 2018 1 Opening

Job Description

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Always up dated for any new technology or new products that related to pre-sales activities via training process, technical product manger periodically reports and self studies
• Attending all needed technical pre-sales site visits with all sales in charge persons within ACT different Department
• Complete Cooperation with both of customer technical support team in solving any technical problems may raised within operation implementation or any other technical support
• Responsible to learn both of Technical Support Specialist & Trainee Members all technical concepts that related to their activities
• To be involved in all critical situations through telephone or incident, recognized by management to be part of ACT help desk support structure. Positive attitude for response to support
• Educate yourself on new products announced in ACT, in case formal training is not available coordinate any need with your team leader
• To diagnose and repair machines/system Software using standard technique in case of failure condition in minimum time
• Meet customer and business requirements by setting target time for any activity or objectives agreed on and achieve it, ZERO unjustified customers complain and ensure a quality work is done in all activities
• Customer documentation is up to date
• Provide 1st level of pre-sales technical assurance


Industry Type : IT - Software Services
Functional Area : Engineering

Desired Candidate Profile

B.Sc. of Communications or Computer Engineering/ Computer Science.
• 3-5 year experience in the Network Security field.
• Implement multi-vendor Security solutions (Cisco, Juniper, Fortinet etc.)
• At Least CCNP Security Certified.
• Good manner and appearance internally and externally, high visibility with customer management
• Be aware of customer operating system, H/W configuration, network setup and major SW applications priorities
• Two years additional technical experience in field as technical support specialist

Keywords

Technical support Networking Network administration Presales cisco Network security Information technology Assurance Computer science System software

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ACT Advanced Computer Technology

About this Company
In 1988, Advanced Computer Technology (ACT) was launched as Integrator IT Solution Provider Company. ACT was established among the early ICT companies in Egypt. Since then, ACT has had a leading role in providing the Egyptian market with state of the art solutions and...
(Mo re)
Industry:
Computer and Network Security
Computer Hardware
Information Technology Services
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