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Senior Officer GCC Area (Kuwait, Oman, Bahrain, & Palestine)


Posted on March 23, 2020

8 - 10 years United Arab Emirates - United Arab Emirates

Bachelor of Science, Bachelor of Pharmacy(Pharmacy). Any Nationality

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Job Description

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The position will play a key role within the Sales Operations as a primary point of contact for the Sales Team, Marketing, Finance, Planning, Production and Logistics departments and coordinating with country managers and the customers. The role will be responsible for inbound and/or outbound lead generation for new product sales to both new and existing customers. He/she will be responsible for key involvement in practices, strategies and technologies to analyze customer data throughout the customer life-cycle with the goal of improving customer service relationships. He/she will be responsible in assisting in customer retention and driving ssles growth and also being a part in having sales operations department as a "center of excellence", operating at the forefront of strategic leadership and decision making.
Key responsibilities & Accountability:
Ensuring the evaluation and entry of the orders in the system and the orders reaching the customer along with the other required documents (SO, PFI, and Credit Note).
Inventory management (controlling and overseeing ordering inventory, storage of inventory, and controlling the amount of product for sale).
Prioritizing the production of items in coordination with planning and production ensuring the required stock is shipped as per the market requirements.
Coordinating with all concerned departments (Planning, R&D, Purchase, Regulatory, Quality Control, Quality Assurance, Shipping & Logistics and Accounts Departments) regarding the orders and the shipments ensuring the achievement of Sales target.
Assisting the manager in organizing, planning and implementing strategy by tracking the progress of weekly, monthly, quarterly and annual objectives.
Follow-up with sales team to receive monthly sales analysis and inventory report to enable us to control the market requirements and suggesting order as per the feedback.
Coordinating with the Country Sales Managers, Agents and Marketing Team in regards to the procurement of the orders, sales and country need to fulfill their market requirement.
Following all donation orders coming from the "Business Affairs Department" & Coordinating with departments concerned.
- Education
Bachelor s degree in Pharmacy or Medical Science or equivalent.
A master s degree in life sciences or a related discipline is highly advantaged.
- Experience:
At least 8-10 years of experience in manufacturing activities and management experience.
- Training:
Key Competencies:
Excellent attention to detail, strong documentation skills, and the ability to communicate effectively (both written and verbal)
Technical Competencies:
Excellent documentation, planning and coordinating skills.
Knowledgeable with the sales operation life-cycle.

Pharma / Biotech / Clinical Research


Senior Officer GCC Area (Kuwait Oman Bahrain & Palestine)

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Established in 1980 in the UAE, Julphar Gulf Pharmaceutical Industries is the largest generic pharmaceutical manufacturer in the Middle East and North Africa. Beginning its journey with the first stand-alone facility that produced 5 products, Julphar now operates 15 globally certified manufacturing facilities. Distributing medicines to more than 40 countries globally, the company maintains a broad range of product portfolio that includes categories such as Pediatric Primary Care, Wound, Anemia and Women Care, Cardiopulmonary Care, Consumer Care, Adult Primary Care, Gastro Care and Pain Management. The company holds the vision to be recognized as the leader for pharmaceutical products and contribute to a better healthcare in the Middle East and Africa region.

Julphar’s 13 facilities are based in the UAE while other manufacturing units are available in Bangladesh, Ethiopia and Saudi Arabia as a part of its international expansion plan. In 2012, the company also launched the only one of its kind Active Pharmaceutical Ingredient (API) manufacturing facility in the Middle East named as Julphar Diabetes, which supported its positioning among the largest manufacturers of insulin in the world. Julphar has bagged several awards and ISO9001 and ISO14001 accreditations. It works closely with regulatory bodies, such as the US Food and Drug Administration (FDA) and the UAE Ministry of Health (MOH) to ensure that all their practices are aligned with the international requirements.

Julphar employs around 3,000 people around the world and believes that its corporate results are achieved due to its dedicated employees. Working for Julphar offers an opportunity for career and personal development.

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