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SENIOR OFFICER - USER SUPPORT

GAL

Posted on September 12, 2019

5 - 7 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Under close supervision, manages and schedules IT Administrator staff and responsible to develop goals & priorities as well as developing staff skills. Responsible for accuracy, efficiency and retrieval of processed data. Must be able to work with confidential information in a responsible manner.
Will also be responsible to:
1. Ensures complete and accurate data entries into ERP systems.
2. Develop custom reports as requested.
3. Manages and schedules IT Administrator staff.
4. Supports and in the same time educates the end-users in using the ERP system.
5. Responsible to solve technical issues faced by subordinates in regards to use the ERP system for data entry.
6. Must meet all daily, weekly, and monthly end goals and deadlines as needed.
7. Due to time applied to technical responsibilities, supervisory responsibilities concentrate on planning & setting work standards and establishes system report templates.
8. Responsible to train new and existing employees in the team and review their work.
9. Work with Supervisor and Manager to establish schedules for data entry.
10. Assign and distribute incoming work to data entry operators as well as provide leadership, direction and guidance in data entry.
11. Resolve problems with incorrect data, missing data and failure of source documents to arrive on time.
12. Ability to participate with computer systems analysts and programmers in solving systems design problems relating to data entry.
13. Assists staff with data entry questions. Compiles and analyzes data entered by subordinates.
14. Represents data entry in divisional and organization-wide planning and quality improvement committees and initiatives.
15. Performs other duties as assigned or required.
16. Facilitates major changes in data entry processes.


Data Entry / Operations / Back Office Processing

Keywords

SENIOR OFFICER - USER SUPPORT

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GAL

Set up in 2007, Global Aerospace Logistics LLC (GAL) is an Abu Dhabi based company that provides professional aerospace services. A subsidiary of the Emirates Defence Industries Company (EDIC), GAL aims to become the leading provider of aviation repair, maintenance, overhaul and specialized suppo rt services in the Middle East through excellence in customer focus, safety, quality and value. The broad range of services portfolio of the company includes:





• Logistics and Supply Chain Management

• Engineering and Technical Services

• Aircraft Sales

• Maintenance Services for Defence Systems & Aircraft

• Aviation Consulting and Project Management

• Components & System Overhaul/Repair





GAL was awarded the GCC Labour Ministers Council Award (2013) for excellence in the field of nationalization. The Emirati Company always creates competitive career opportunities for the UAE nationals in aerospace industry or the UAE Armed Forces. GAL employs more than 2,700 professionals including over 800 Emiratis at different locations across the UAE. Moreover, it is on a constant look out for dedicated and skilled individuals seeking a rewarding career in aviation services.



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Website http://www.gal.ae/careers/ViewJob.aspx?jobId=5064


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