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Senior Operations Officer - Freight Forwarding

Client of HireLebanese

4 - 6 years Beirut - Lebanon

Any Graduation. Any Nationality

, Posted on May 29, 2018 1 Opening

Job Description

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Job Requirement:
Experience: 4-6 years freight forwarding experience ( sea/air )
Education: Bachelor Degree in Transportation and Logistics
Job Description:
- Assist in Business plan for the department in coordination with Operations Manager.
- Work with sales and C/S and fellow operations to achieve set budget and business plan objectives and plan related to air Freight Forwarding
- Support and monitor all Air/sea Freight forwarding operations
- Maintain good relations with clients (key accounts of department, carriers and agents)
- Participate in acquiring new business deals (key accounts), pipeline to be updated on monthly basis
- Generate new products and lanes for development
- Oversee the best forwarding process of goods through air/sea
- Solve day to day problems & Assist clients in the event of a claim
- Support sales and C/S
- Liaise with third parties to move goods by air according to customers requirements
- Prepare and present periodic productivity and performance reports and analysis in coordination with Operations Manager
- Negotiate contracts with clients (key accounts)
- Monitor the client satisfaction of the top clients of the department and arrange curtsey visits
- Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight through Air Transport
- Attend sales and C/S meetings on regular basis to make sure all going in alignment with Business plan
- Work with int l agents to get the best rates and service.

Industry Type : Logistics / Transportation / Warehousing / Courier
Functional Area : Data Entry / Operations / Back Office Processing


Logistics Freight Forwarding Air Freight Client Satisfactioniness Planning Relationship Monitoring Budgetinginess Executive C

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